Betting Service Executive

1 week ago

India Stats Perform Full time

Betting Service Executive(Job Number: IND0412)

**Description**

**Who we are**

Stats Perform collects the richest sports data in the world and transforms it through revolutionary artificial intelligence (AI) to unlock the most in-depth insights for media and technology, betting and team performance. With company roots dating back almost 40 years, Stats Perform embraces and solves the dynamic nature of sport - be that for digital and broadcast media with differentiated storytelling, tech companies with reliable and fast data to power their own innovations, sportsbooks with in-play betting and integrity services, or teams with first-of-its-kind AI analysis software. As the leading sports data and AI company, Stats Perform works with most of the top global sports broadcast companies, tech companies, sportsbooks, teams and leagues.

**What you’ll be doing.**

We are looking for an experienced individual to join our Betting Services team. You will need to be able to work in a challenging environment ensuring our clients receive the highest level of service throughout. Our work is mission critical; we are on the front line for our clients in delivering world class sports content for the purposes of consumer video and trading data delivery.

This challenging role will require the individual to work as part of a global and regional team, but also on their own initiative and demonstrate strong leadership and customer service skills throughout.

**You will be responsible for**
- Support client integrations pertaining to our products and have a strong technical background.
- Support the Betting Services Manager onboarding new clients.
- Work closely with our Global Activation team in the initial set up and activation of betting products.
- Manage the content assignment and allocation for our clients.
- Regularly Audit our systems, content and access details pertaining to our clients.
- Manage and maintain proactive client communications are delivered.
- Work closely with the product teams to ensure continuous improvement is delivered and communicated.
- Manage and track client activations to ensure proper administration is applied to Live and Trial accounts.
- Manage client integration issues and ensure continuous improvement is supported against respective support divisions and product lines.

**What we need from you**
- 1 year minimum experience in a technical web-based environment (streaming & data services)
- Technical knowledge working with Video or Data API’s.
- Excellent communication skills.
- Effective troubleshooting and problem solving.
- Can work effectively as an individual or as part of a team.
- Experience working with Commercial, Product & Support teams.
- General understanding concerning the global sports calendar.
- Sports betting experience

**What skills & experience you’ll bring to us**
- HTML, Rest APIs, SQL, JavaScript knowledge

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