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Customer Service Representative

2 weeks ago

Sahanewal Ludhiana Punjab, India Jagdamb Workforce Full time

Salary:18k+ Overtime.

For Married people.

Freshers can apply.

**Responsibilities -**

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

**Openings **- 10

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Sahanewal, Ludhiana, Punjab (preferred)

Work Location: In person