Customer Service Associate

2 weeks ago


Sahanewal Ludhiana Punjab, India Celebratejobs Full time

**Roles & Responsibilities -**
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Sahanewal, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)



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