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Customer Service Associate

2 weeks ago

Sahanewal Ludhiana Punjab, India Celebratejobs Full time

Responsibilities
- Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Sahanewal, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Your Current and Expected Salary?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)