IT Support

1 week ago

Chennai, India Qualcare Health solutions Full time

**JD for IT Support Technician**

Responsibilities for Help Desk Technician
- Manage Help Desk tickets in a timely manner
- Provide customer assistance
- Document customer interactions
- Run diagnostics to resolve customer reported issues
- Escalate issues to the next Tier with next level of difficulty
- Install, make changes and repair computer hardware and software
- Follow-up with customers to ensure issues are resolved

**Qualifications for Help Desk Technician**
- Microsoft Certified Systems Engineer designation, preferred
- 1+ years of experience working in a help desk environment
- Flexibility to work a variety of shifts with mínimal notice
- Available to work regular overtime
- Proficiency with a MAC and IOS computers
- Excellent oral communicationskills
- Detail oriented in order to keep detailed notes on tickets
- Highly organized to keep Help desk tickets order
- Ability to diagnose and resolve basic computer technical issues

Key Skills
- L2 Troubleshooting skills in hardware, software, and networking
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until to get solution for an issue
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Create technical documentation and manuals.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Ambattur, Chennai - 600058, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9940581787

  • Desktop Support Engineer

    1 day ago

    Chennai, India SMARTWORK IT SERVICES Full time

    Job Title : Desktop Support Engineer - L2 Support. Experience : 3 - 6 Years. Location : Chennai. Job Overview :We are seeking an experienced Desktop Support Engineer (L2) to provide advanced technical support and ensure smooth IT operations. The ideal candidate will be responsible for resolving complex hardware, software, and network issues while maintaining...

  • Desktop Support

    1 week ago

    Chennai, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Desktop Support

    5 days ago

    Chennai, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Customer Support Executive

    3 days ago

    Chennai, India iT Gurus Software Full time

    Vacancy Title: Software/Customer support executive * Good communication skills; spoken English and Hindi are a must. * Speaking other languages would be added advantage * Good working experience as a customer care executive for a cloud-based software product is a must. * Expertise in dealing with Customers on phone/email/chat * Ability to resolve customer...

  • Desktop Support Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India DLP It Solutions Full time ₹ 3,50,000 - ₹ 6,50,000 per year

    Responsibilities:* Provide desktop support for hardware networking, desktops engineering & administration.* Troubleshoot laptop issues and WAN connectivity problems.

  • Desktop Support Engineer

    6 days ago

    Chennai, Tamil Nadu, India Zack It Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations. and this is for tcl

  • IT Support Analyst

    1 week ago

    Chennai, Tamil Nadu, India rheinbrücke it consulting pvt ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description IT Support Analyst (Cloud) Product Development Purpose of the Role We are seeking a proactive and detail-oriented IT Support Analyst with hands-on experience in cloud technologies. The role involves providing technical support to end-users, managing IT infrastructure, and assisting in the deployment and maintenance of cloud-based solutions....

  • Unix Production Support

    1 week ago

    Chennai, Tamil Nadu, India SQUIRCLE IT CONSULTING SERVICES Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Company Description Squircle IT Consulting Services is a leading IT solutions and servicesBangalore company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Teampro Hr & It Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Communicate with client for sales support for regarding ERP Software and IT Infrastructure. Voice process, Cold calling, BPO. Inbound sales. Fresher Preferred : Female Only

  • L2 Sr. Support Analyst

    1 week ago

    Chennai, Tamil Nadu, India SQUIRCLE IT CONSULTING SERVICES Full time ₹ 60,000 - ₹ 80,000 per year

    Company Description Squircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and...