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Relationship Officer

2 weeks ago

Ernakulam, India Malankara Multistate Cooperative Credit Society Ltd Full time

Relationship officer in Group loans is responsible for Sourcing Group loan files by enrolling new members to the society & to collect their repayment weekly basis without dues.

**DUTIES & RESPONSIBILITIES**
- RO should do morning report from the center on collection days before 8:00 AM.
- On days of no collection demand RO should conduct market surveys and Area surveys accurately to enroll new members conducting Formation Meeting & Know exactly the quality of life of the members in each area.
- Eligible Members should be given a detailed CGT meeting
- After CGT & successful Highmark process the proofs required for the loans & membership should be collected ensuring all proofs are self-attested
- The RO should maintain a good relationship with the loan members and their nominees throughout the tenure & should always help them in case of enquiries regarding our society and loan products.
- When Members are ready for GRT the information must be submitted to Branch Manager/Unit Head.
- After the loan is disbursed to the members, the RO shall inform all the members about the date of first collection & meeting day after the approval of Branch Manager/Unit Head.
- The cash received from the field must be handover to the Accounts/branch on the same day after getting verified by Branch Manager/Unit Head.
- RO should ensure all centres are having Centre Meeting Register (CMR)
- Demand sheets must be filed on daily basis after getting signed by BM & Accounts / branch CRE.
- Daily Collection Report should be submitted to the Branch Manager/Unit Head.
- It is also their responsibility to keep the ID card
- It is the responsibility of the RO to file Daily Demand Sheets

It is the responsibility of the RO to properly forward the loan documents to the branch & custody of it
- **Education**

Minimum Plus 2 or above.

**Salary**: ₹15,000.00 - ₹18,500.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Thrissur, Thrissur - 680003, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)