Usa Patient Calling

6 days ago


Thaltej Ahmedabad Gujarat, India CareTech Consulting LLP Full time

We are a US based growing company committed to providing timely, personalized, and professional healthcare support to our patients. Our team works closely with doctors, insurance companies, and patients to ensure smooth processing of medication authorizations and deliveries.

**Job Summary**:
We are looking for a dedicated and fluent English-speaking individual to join our team as a Patient & Physician Communication Associate. This role involves regular communication with doctors and patients to provide updates regarding the status of medication authorizations and prescriptions.

**Key Responsibilities**:

- Call and update doctors on the progress or approval status of medication authorizations.
- Inform patients about the availability, delays, or status of their medications.
- Maintain accurate call logs and update internal systems with communication notes.
- Coordinate with pharmacy and support staff to ensure timely information flow.
- Handle queries with professionalism and empathy, maintaining excellent service standards.

**Requirements**:

- Excellent spoken English.
- Graduate
- Strong communication and interpersonal skills.
- Ability to work night shifts (starting 7:30 PM IST).
- Prior experience in customer service, healthcare, or pharmacy settings is a plus.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Ability to commute/relocate:

- Thaltej, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person



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