Patient Calling
5 days ago
**Graduate/ Under-graduate who are career-oriented**
**Freshers or 1-3 years of customer service experience**
**US/ UK Call center/ BPO experience preferred**
**Deliverables**
- Answer high-volume calls from patients and Providers’ offices.
- Make outbound calls to referring doctors, patients, and insurance companies to get updated insurance or demographic information on patient accounts
- Utilize resources to troubleshoot and resolve patient issues.
- Use full product knowledge of at least two ABC Company therapies to service patients
- Communicate effectively with various departments within Revenue Cycle Management
- Research explanation of benefits (EOBs) and/or denials in the system to assist patients and explain balances
- Escalate more complex inquiries to Senior Customer Service Specialist for support and resolution.
- Update billing system with updated patient demographic information Education & experience
**Knowledge, skills, & abilities**
- Excellent written and verbal communication skills.
- Proficient with MS Office and the ability to navigate multiple platforms
- Ability to learn Revenue Cycle Management workflows related to patient communication
- Strong customer service skills with the ability to resolve patient concerns
- Demonstrate soft skills to enhance patient experience
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹20,000.00 - ₹36,000.00 per month
Schedule:
- Night shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- Ahmedabad, Ahmedabad - 380054, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
-
Usa Patient Calling
7 days ago
Thaltej, Ahmedabad, Gujarat, India CareTech Consulting LLP Full timeWe are a US based growing company committed to providing timely, personalized, and professional healthcare support to our patients. Our team works closely with doctors, insurance companies, and patients to ensure smooth processing of medication authorizations and deliveries. **Job Summary**: We are looking for a dedicated and fluent English-speaking...
-
Ahmedabad, India iPatientCare Private Limited Full time**What we do at iPatientCare?** iPatientCare is a global leader in health information technology, committed to improving millions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow, we focus on providing products/solutions that empower healthcare providers...
-
Patient Attender
5 days ago
Ahmedabad, India Linen Healthcare Management Full time**Patient Attender** Plan, coordinate and carry out patient care operations. Address patient requests and needs in a professional manner. Respond to patient concerns timely and ensure patient satisfaction. Schedule patient appointments and make reminder calls. Greet patients and direct them to examination rooms. Maintain patient medical records...
-
Patient Counselor
5 days ago
Ahmedabad, India Sakhiya Skin clinic Ltd Full timeCounsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. Regular Follow-up of All Leads in Recommended time. Weekly and Quarterly Meeting Attendance Compulsory To Achieve and Maintain Goal of Patient Retention Ratio. To Achieve and Maintain Goal of Lead...
-
Patient Calling
3 hours ago
Ahmedabad, India Shukla Information Solutions Pvt Ltd Full timeExperienced with calling insurance companies. - Strong communication skills as you will be speaking with insurance representatives, - Anatomy and medical terminology knowledge required. - Experience with taking phone calls, scheduling appointments, taking patient payments - Must maintain HIPAA standards - Ability to work in a fast-paced environment while...
-
Patient Counselor
3 hours ago
Ahmedabad, Gujarat, India SAKHIYA SKIN CLINIC LIMITED Full timeCounsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. - Regular Follow-up of All Leads in Recommended time. - Weekly and Quarterly Meeting Attendance Compulsory - To Achieve and Maintain Goal of Patient Retention Ratio. - To Achieve and Maintain Goal...
-
Patient Service Executive
1 week ago
Chandkheda, Ahmedabad, Gujarat, India Dr Batras Positive Health Clinic Pvt. Ltd Full time**Experience - Freshers to 6 years** **Location - Ahmedabad - Chandkheda** **Notice period - Immediate joining / 15 days** **Roles and Responsibilities** The primary responsibilities of the role are as follows: - 60% Call Handling 40% personal interaction. - Handling Inbound & Outbound calls. - Dispensing Medicines - Responsible for Patient Management...
-
Patient Care Coordinator
1 week ago
Navrangpura, Ahmedabad, Gujarat, India Panacea Healthcare Management Full timePosition : - **Patient Coordinator** Location : - **Navrangpura **- Ahmedabad Qualification : - **B.Sc., Biology (Science Graduate )** Experience : - **6 months** Roles: - Plan, coordinate and carry out patient care operations. Address patient requests and needs in a professional manner. Respond to patient concerns timely and ensure patient...
-
Call Center Executive
7 days ago
Ahmedabad, India AVITA Health Services Pvt Ltd Full time**Call Center Representative duties and responsibilities** Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities: - Take customer calls and provide accurate, satisfactory answers to their...
-
Bodakdev, Ahmedabad, Gujarat, India e8-dc3e-47a1-81c6-f4c1b2aaa371 Full time ₹ 3,60,000 - ₹ 5,40,000 per yearThis is a full-time on-site role for a professional in Medical Billing, Insurance Accounts Receivable (AR), and Patient calling, located in Ahmedabad. Responsibilities will include handling medical claims processing, reviewing insurance denials, resolving AR discrepancies, supporting accurate patient scheduling, and ensuring compliance with relevant policies...