Immediate Hiring for International Bpo Voice @ Kolkata

5 days ago

Kolkata West Bengal, India Venture Quest Full time

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound calls from international customers regarding health insurance queries, claims, policies, and other services.
- Provide accurate information and ensure customer satisfaction through excellent service delivery.
- Resolve customer complaints efficiently and escalate unresolved issues as needed.
- Update CRM systems and maintain detailed call logs and customer records.
- Work in a team-oriented environment and meet performance targets related to quality and productivity.

**Key Requirements**:

- **Experience**: Minimum 6 months of experience in an international voice process (mandatory).
- **Communication**: Fluent in spoken and written English with a neutral accent.
- **Availability**: Immediate joiners will be given preference.
- **Shifts**: Comfortable with rotational shifts (including night shifts as per business need).
- **Technical Skills**: Basic computer proficiency and familiarity with CRM systems.
- **Education**: Minimum high school diploma or equivalent; graduates preferred.

**What We Offer**:

- Competitive in-hand salary with hike on last drawn salary
- 5-day work week with rotational offs
- Professional work environment in the health insurance sector
- Growth opportunities and skill development programs

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹23,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Paid time off

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- International voice process: 1 year (required)

**Language**:

- English (required)

**Location**:

- Kolkata, West Bengal (required)

Work Location: In person

**Speak with the employer**
+91 9634480553

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