Service Coordinator

4 days ago

Pune, India Client of P. S International HR Consultants Full time

**Roles & Responsibility**:

- Recruits and trains customer service or human resources employees.
- Manages employee schedule.
- Acts as liaison between clients and company.
- Answers client and customer questions.
- Addresses and resolves any issues and complaints.
- Reports problems and unresolved issues to the manager or director.
- Writes up reports of client and customer activity or complaints.
- Presents reports to the company director or manager.
- Devises ways to improve customer service and client relationships.
- Schedules meetings with prospective and existing clients.
- Meets with clients in person when working for a larger company such as a marketing firm.
- Travels locally for client visits or marketing pitches.
- Assists customers in a retail setting.
- Promotes company products and services.
- Assists associates and account executives in closing sales and bringing in new clients.
- Assists in designing new promotional materials.
- Researches consumer base to better serve the needs of the target demographic.
- Works with marketing and PR department to handle any media appearances.

**Salary**: ₹100,000.00 - ₹200,000.00 per year

Schedule:

- Day shift

COVID-19 considerations:
Yes

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

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