Service Coordinator

2 weeks ago

Pune, India Fourwin Full time

**Job Description:

- **
- You are responsible for handling customer support calls.
- You are mainly responsible for Liaoning with customer to understand their requirements,
- Preparing quotations of materials while servicing of machines and providing that material to the customer.
- Giving daily calls to our service engineers and checking and allocating them according to service issues.
- Tracking and closing service calls.
- Generation of report of service calls and conveying it to concern department.
- You are mainly responsible for service calls, service payment follow up, deputing engineer as per AMC schedule.
- Coordination with account department for submitting the expenses of service engineers and taking follow up for payment.
- You are mainly responsible for taking care of lease machines and taking care of labor which is working on the contract.
- Handling AMC, LEASE and COCO will be your prior responsibility.
- Good communication skill Hindi, English Marathi
- Mail drafting skill

**Salary**: ₹10,188.55 - ₹24,480.61 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 9607937171

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