Operations Expert

**Operations Expert**:
**Job ID**:R0384163

**Full/Part-Time**:Full-time

**Regular/Temporary**:Regular

**Listed**:2025-07-03

**Location**:Pune

**Position Overview**:
**Job Title: Operations Expert**

**Location: Pune, India**

**Role Description**

Deutsche Bank Securities Services (SES) business is offering Custody & Clearing, and Fund Services in more than 20+ markets around the globe. A part of this offering, DB needs to do client and account set up in the respective system and do static maintainance. Additionally, DB is charging their clients for the services, based on an agreed Rate Card.
- The AVP within SES will have to work in coordination with the staff within the department and with co-managers to ensure all the day to day activities are performed within the agreed SLA’s.
- The AVP will need to prepare complex report/MIS and presentations.
- The AVP will also be responsible to work alongside VPs and Dsvto address and escalate all risk and operational issues.
- Responsible for ensuring that day to day controls are being followed and any risks and issues are escalated and reported on a timely manner.
- Other responsibilities include cross -Regulatory reporting, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate reporting within the given timelines.
- AVP would also be responsible for other activities like BCM, Audits, Transformation and people related initiatives.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**

**Staff Management**
- Engage staff in Securities Services/org Initiatives.
- Conduct regular team meetings to address issues/ concerns.
- Facilitate change initiatives within the team.

**Process Management**
- Manage finance operation activities as well as change initiatives.
- Prepare complex MIS (Excel, Power Apps) and presentation decks (PPT, Tableau)
- Identifying operational risks proactively and mitigating appropriately.
- Have in depth knowledge of Securities Services Life Cycle
- Work very closely with the process owners/stakeholders and other internal clients for overall mitigation of risks in the process
- Building and refining controls metrics (benchmarks) by involving team and onsite management.
- Identifies, analyses, and resolves complex problems related to product line or functions using best practices and change precedents to resolve
- Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterparts and working to improve the process.

**Your skills and experience**
- 10+ Years of experience with minimum of 5 years in BFA domain
- Experience in a Banking domain and/or related support functions including understanding of products. business and operational processes. Knowledge of Custody Business incl. Billing process would be an advantage.
- Experience in dealing with Lean Production / Six Sigma (ideally Green Belt/ Black Belt certification)
- Knowledge/ experience in data science and machine learning will be added advantage
- Experience in business intelligence and business analytics
- Experience in business analysis, data analytics, SQL knowledge
- Experience working closely with Product Owners and Stakeholders along with maintaining product backlogs and driving release content throughout via prioritised stories.
- Good knowledge of business analysis methods and tools (agile, waterfall, Jira, Confluence, MS Office)
- Familiar with Excel, PowerPoint, Visio etc.
- Ability to work in a Matrix organization with stakeholders spread across geographies.
- Experience of agile (scrum) methodology
- Experience in conceptualization and solution definition
- Good analytical and problem-solving experience
- Broad knowledge and awareness of (related) business solutions in the marketplace
- Ability to identify and interpret stakeholders needs and requirements
- Self-motivated and flexibility to work autonomously coupled with ability to work in virtual teams and matrix/global organisations including appreciation of different cultures during collaborating and sharing.

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Please visit our company website for further information:
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