Customer Care Executive

2 weeks ago


Janakpuri Delhi Delhi, India VEDICARE WELLNESS PVT LTD Full time

**Responsibilities**:

- Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
- Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
- Refer unresolved customer grievances or special requests to designated authority for further investigation.
- Addition of new Clients and retention of existing clients.

**Job Type**: Fresher

**Salary**: ₹10,995.00 - ₹21,470.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Laxmi Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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