Customer Service Associate

2 weeks ago


Ludhiana Punjab, India Ashriya enterprises Full time

**Responsibilities**:

- Contact potential or existing customers to inform them about products or services using scripts
- Answer customer questions regarding products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when required
- Enter and update customer information in the database
- Take and process orders accurately
- Handle customer grievances to maintain the company's reputation
- Keep records of calls, sales, and other useful information

**Qualification Required**:

- Diploma / Degree / Certification in Computers

**Key Requirements**:

- Good communication and convincing skills in English
- Basic knowledge of E-mail and MS-Excel

**Experience**:
Freshers are also considered

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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