
Customer Service Associate
2 weeks ago
**Responsibilities**:
- Contact potential or existing customers to inform them about products or services using scripts
- Answer customer questions regarding products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when required
- Enter and update customer information in the database
- Take and process orders accurately
- Handle customer grievances to maintain the company's reputation
- Keep records of calls, sales, and other useful information
**Qualification Required**:
- Diploma / Degree / Certification in Computers
**Key Requirements**:
- Good communication and convincing skills in English
- Basic knowledge of E-mail and MS-Excel
**Experience**:
Freshers are also considered
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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