Inbound Call Center Representative

3 days ago

HSR Layout Sector Bengaluru Karnataka, India Beastdrive Full time

**About BeastDrive**:
BeastDrive is a high-energy automotive brand known for its **Adventure Sports Car Rallies** and performance experiences that bring thrill-seekers together. We combine passion, precision, and performance to create unforgettable driving adventures.

We’re expanding our customer engagement team to handle **inbound ticket sales and inquiries** for our upcoming rally events — and we’re looking for dynamic, multilingual communicators to join us

**Role Overview**:
As an **Inbound Call Center Representative**, you will handle customer calls from across South India, assist them with event details, and drive ticket sales for BeastDrive’s upcoming car rallies. You’ll be the voice of BeastDrive — providing excellent service, accurate information, and an exciting first impression of our brand.

**Key Responsibilities**:

- Answer incoming calls from potential customers interested in the **BeastDrive Adventure Sports Car Rally**.
- Provide event details — dates, locations, registration process, pricing, and package options.
- Assist callers in completing their ticket bookings and payments.
- Maintain a strong understanding of rally activities, routes, and experiences.
- Update customer information and inquiries in the CRM system accurately.
- Handle queries in a professional, friendly, and energetic manner.
- Meet daily and weekly sales conversion targets.
- Coordinate with the sales and marketing teams for updates on promotions and campaigns.

**Requirements**:

- Excellent communication skills in **Tamil, Malayalam, Kannada, or Telugu** (fluency in at least one language is mandatory).
- Basic proficiency in **English**for internal communication.
- Prior experience in **inbound sales / call center / customer support** preferred.
- Confident, energetic, and customer-focused personality.
- Passion for automobiles, adventure events, or motorsports is a big plus
- Basic computer literacy and familiarity with CRM or ticketing tools.
- Ability to work under pressure and meet sales targets.
- Willingness to work flexible shifts (especially during event periods).

**What We Offer**:

- **Competitive salary + performance incentives.**:

- Opportunity to work with a **thrilling automotive brand** and attend live rally events.
- Training on BeastDrive products, rally experiences, and ticketing systems.
- Fun, fast-paced, and growth-oriented work environment.

Pay: ₹12,815.34 - ₹46,455.89 per month

Work Location: In person

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