Call Center Executive

3 days ago

Bengaluru Karnataka, India DSA GLOBAL PVT LTD Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential students and parents.
- Explain our study abroad services clearly and confidently.
- Handle inbound queries and provide accurate information.
- Maintain call logs, follow-ups, and update CRM systems.
- Coordinate with academic counselors for appointment scheduling.
- Meet daily/weekly calling and lead conversion targets.
- Maintain professionalism and adhere to communication standards.

**Required Skills & Qualifications**:

- Proven experience in a call center or telecalling role (minimum 6 months).
- Excellent verbal communication in English and any regional language.
- Good listening skills and the ability to handle objections calmly.
- Basic knowledge of MS Office and CRM software is a plus.
- Team player with a positive attitude and goal-oriented mindset.

**Benefits**:

- Competitive salary with performance-based incentives
- Opportunity to work with a fast-growing brand in the education sector
- Supportive team and professional growth environment

**Job Types**: Full-time, Permanent

Pay: ₹12,168.63 - ₹30,891.39 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Language**:

- Hindi (preferred)

Work Location: In person

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