Customer Relationship Executive

3 days ago


Chandni Chowk Delhi Delhi, India IQ infotech & Co Full time

This vacancy is open for **FEMALES**Only.(Calling work included)
- **Building and Maintaining Relationships**: Fostering strong relationships with customers through effective communication and follow-up.
- **Providing Excellent Customer Service**: Addressing customer inquiries, concerns, and complaints efficiently and professionally.
- **Identifying and Resolving Issues**: Proactively identifying and resolving customer issues to ensure satisfaction.
- **Up-selling and Cross-selling**: Identifying opportunities to promote additional products or services to customers.
- **Data Management**: Maintaining accurate and up-to-date customer records in the CRM system.
- **Reporting**: Preparing reports on customer interactions, feedback, and performance.
- **Collaboration**: Working with internal departments, such as sales and marketing, to achieve customer satisfaction.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Are you okay with salary, location and JD?

**Experience**:

- Customer relationship management: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9259262027



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