Ticketing Executive

7 days ago

Noida, India Jetsup Holidays Pvt. Ltd Full time

**HIRING ON **AN **URGENT BASIS **

**Urgent Opening **

**Air ticketing executive (International & Domestic process)**

Issue **tickets, **make **PNR, **handleclients **over the phone**

**Communication skills are must.**

**#Must have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)**

**Must know how to do Issue, Reissue, Cancel Tickets.**

**Excellent communication skills**

**Responsibilities and Duties**
- **Knowledge of Domestic/International Ticketing according** **needs of different clients**:

- **Resolving client’s complaint and escalations whenever required.**:

- **Supervise** **the work of office, administrative and customer service employees** **to ensure adherence to** **quality standards, deadlines, and proper procedures, correcting errors or problems.**:

- **Issuing tickets and other relevant documents**:

- **Interacting with the airline regarding refund and cancellation policies**:

- **Maintaining** **daily productivity report of agents.**:

- **Handling customer service calls regarding Reservation,flight information and Marketing schemes**

**Required Experience, Skills and Qualifications**

Minimum 6 Months Experience required in same field.

GALILEO & AMADEUS KNOWLEDGE REQUIRED

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8448167300

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