Ticketing Executive

3 days ago

Noida Sector Noida Uttar Pradesh, India Zonko Trips Private limited Full time

**JOB DESCRIPTION**:

- Issue and reissue airline tickets using GDS systems (e.g., Amadeus, Galileo ).
- Provide accurate fare quotes, itineraries, and travel information to clients.
- Process refunds, cancellations, exchanges, and rebooking's as per airline policies.
- Ensure all bookings are completed accurately and in a timely manner.
- Coordinate with airlines and consolidators to confirm reservations or resolve issues.
- Maintain records of all ticketing transactions and customer communications.
- Keep up-to-date with airline fare rules, promotions, and industry trends.
- Support sales and customer service teams with ticketing and travel documentation.

**REQUIREMENTS**:
⦁ Diploma or degree in Travel & Tourism, Hospitality, or related field (preferred).

⦁ 1-3 years of experience in a similar role at a travel agency or airline.

⦁ Proficiency in at least one GDS (e.g., Amadeus, Sabre, Galileo).

⦁ Strong knowledge of airfare rules, ticketing processes, and airline procedures.

⦁ Excellent communication and customer service skills.

⦁ Attention to detail and ability to work under pressure.

⦁ Good organizational and multitasking abilities.

⦁ Fluency in English; knowledge of additional languages is an advantage.

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 26/07/2025

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