Ticketing Executive

3 days ago


Noida Sector Noida Uttar Pradesh, India EaseMyTrip Full time

**Roles & Responsibilities**:

- Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation
- Execute changes, rescheduling and modification as per customer requirements
- Coordinated effectively with airlines and customers over the phone
- Provide exceptional service by addressing inquiries and resolving issues

**Requirements**:

- Possess in-depth knowledge of GDS systems, specifically Galileo and sabre
- Demonstrate proficiency in managing both international and domestic ticketing operations
- Strong understanding of city codes, airport codes, and airline hubs.
- Excellent communication skill in both written and verbal formats
- Willingness to work in rotational shifts, including nights and weekends

Pay: ₹35,000.00 - ₹65,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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