International Bank

4 days ago

Noida Uttar Pradesh, India Helpmate solution Full time

**Job Title**: US Voice Banking Process

**Company**: Helpmate, Noida

**Location**: Noida (Work from Office)

**Shift**: Night Shifts, 5 Days a Week

**Salary**:

##

**Key Responsibilities**:

- Handle inbound/outbound customer calls related to US banking services.
- Assist customers with banking-related queries, account management, and troubleshooting.
- Provide accurate information and guidance to customers regarding products and services.
- Maintain high levels of customer satisfaction by providing prompt and effective solutions.
- Record and update customer information and interactions in the CRM system.
- Meet or exceed performance targets for call quality, resolution time, and customer satisfaction.
- Adhere to all company policies, procedures, and compliance guidelines.

**Skills and Qualifications**:

- Excellent verbal and written communication skills.
- Ability to understand customer queries and provide effective solutions.
- Strong listening skills and the ability to maintain composure in challenging situations.
- Comfortable with working in night shifts.
- Ability to multitask and manage time efficiently.
- Strong problem-solving skills and attention to detail.
- Good knowledge of banking products and services (preferred but not mandatory).

**Educational Qualifications**:

- Any graduate or undergraduate.

**Experience**:

- 6 months of international voice call center experience (for Rs. 40,000 CTC).
- More than 2 years of international voice experience (for Rs. 45,000 CTC).
- Freshers with excellent communication skills are also encouraged to apply.

**Additional Information**:

- 5-day working week (weekends off).
- Night shifts.
- No cab facility provided.HR Helpmate

+91 95820 10918

**Job Types**: Full-time, Fresher

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- International voice process: 2 years (preferred)

**Language**:

- Fluent English (required)

Work Location: In person

**Speak with the employer**
+91 9582010918

  • ▷ Immediate Start: Officer, Branch Relationship Manager, Consumer Banking Group

    3 weeks ago

    Noida, Uttar Pradesh, India DBS Bank Full time

    Business Function As the leading bank in Asia DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 500 branches in the country As a market leader in the consumer banking business DBS has a full spectrum of products and services including deposits incl structured solutions for NRI ...

  • Officer, Customer Service Officer, Consumer Banking Group

    4 days ago

    Noida, Uttar Pradesh, India DBS Bank Full time

    Business Function As the leading bank in Asia DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions As a market leader in the consumer banking business DBS has a full spectrum of products and services including deposits investments insurance mortgages credit cards and personal loans to help our...

  • Internal Audit:auditor

    1 week ago

    Noida, Uttar Pradesh, India Axis Bank Full time

    Internal Audit:Auditor - Regional Branch Audit - North 1 INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader? N Team Size: Grade: Deputy Manager to Manager Business: Corporate Centre Department: Internal Audit Sub-Department: Branch Audits Location: Noida About Internal Audit Internal Audit function of the Bank, operates independently under the...

  • Internal Auditor

    5 days ago

    Noida H.O , Noida, Uttar Pradesh, India NOBLE COOPERATIVE BANK LIMITED Full time ₹ 3,60,000 per year

    WORK PROFILE FOR BANK'S INTERNAL AUDIT AND INSPECTION:1. To ensure that bank's operations are carried out in conformity with the instructions of RBI /RCS and policy guidelines framed by the bank's Board from time to time.2. Your reporting will be to the General Manager/CEO of the Bank.3. The Short & Surprise Inspection as per the Policy of the Bank be...

  • Ia Team Member-support Services-internal Audit

    3 weeks ago

    Noida, Uttar Pradesh, India Kotak Mahindra Bank Full time

    Job Category KMBLDegree Level Bachelor s Degree New or Never NormalJob Title Internal Audit Team Member Corporate Grade CA fresher sKotak OverviewKotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai India It offers banking products and financial services for corporate and retail customers in the areas...

  • Officer, Personal Banker, Consumer Banking Group

    2 weeks ago

    Lucknow, Uttar Pradesh, India DBS Bank Full time

    **Business Function**: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...

  • Assistant Officer, Personal Banker, Consumer Banking Group

    1 week ago

    Lucknow, Uttar Pradesh, India DBS Bank Full time

    **Job Purpose**: To acquire CASA, Salary accounts and cross sell multiple banking products. Key Responsibilities : The key accountability of the role is to acquire new clients around the branch catchment area, build relationship, build Liability Book & generate revenue through cross sell of various banking products. Job Duties and Requirements: - Acquiring...

  • Ro:rl - Operation Cpc Operations Officer - Retail

    3 weeks ago

    Noida, Uttar Pradesh, India Axis Bank Full time

    About Retail Lending The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans car loans and personal loans among others They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank About the Role The...

  • Wbo: Tfc

    2 weeks ago

    Noida, Uttar Pradesh, India Axis Bank Full time

    WBO TFC - Trade Initiator INTERNAL USAGE No of Vacancies - Reports to WBO TFC -Portfolio Manager or WBO TFC - Trade Specialist Is a Team leader - Team Size - Grade Officer AM Business WBO TFOs Department TFC Sub-Department Location Airoli Hyderabad Kolkata Noida About Department The Transaction banking operations department helps in managing...

  • Axisphone:customer Service Specialist

    3 weeks ago

    Noida, Uttar Pradesh, India Axis Bank Full time

    Customer Service specialist - Voice INTERNAL USAGE No of Vacancies Reports to Is a Team leader No Team Size Grade Business Retail Operations Department Axis Phone Sub-Department Axis Phone Location Mumbai Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects virtually through the inbound contact center to...