Operations Executive

6 days ago

Baner Pune Maharashtra, India CludoBits IT Solutions Full time

**Job Profile-Business Operations**
- Coordinate and support to staff in their day to day operations.
- Sharing Quotation
- Providing customer support by answering queries and resolving their issues.
- Follow up for Payment Collection.
- Keeping records of all sales and Purchase and its documentation.
- Responsible for prepare of MIS reports, stock, Dispatch, SO and PO.
- Need to Interact with Principle companies like Dell, IBM and Lenovo for getting commercials as well as to complete documentation.
- Has to Coordinate with Vendor as well as customer for prompt delivery of materials
- Negotiations with Vendor.
- Need to maintain existing customer data base & regular follow up as well as future business.
- Responsible for end to end business operations.
- Receiving, checking & dispatching IT Materials as well as products.
- Responsible for maintaining and developing client-business relationships
- Ensure outstanding customer satisfaction by maintaining strong working relationships to bring in repeated business, as well as pursue new clientele opportunities.
- Responsible for Admin Activities like office maintenance, bills, and invoices.
- Monitor and enhance the performance of oneself in the areas of productivity, process adherence, customer satisfaction, schedule adherence and employee satisfaction/ development.
- Enhance the goal of quality support by providing individual coaching feedback sessions and periodic one on ones that focus on improving customer satisfaction, communication skills and technical ability.
- Responsible for coordinating with OEM & Vendors for getting commercials, Negotiations & closing of POs.
- Responsible for end to end delivery of materials as well services from vendors to customers
- Need to meet the designated TAT for delivery
- Should have thorough knowledge of IT Hardware products Like HP, IBM, Dell, Lenovo, Cisco, Netapp, Software products, Microsoft Products, Adobe, AutoCAD & many more
- Should be having excellent negotiations skills
- Able to manage entire business operations, Purchases for the organisations.

1. Good voice quality and a pleasant disposition.

2. Good oral and written communication skills.

3. Net & computer savvy.

You will get to:
1. Work closely with and be part of a truly amazing team

2. Join a fast-growing company early, make a difference and enjoy the ride

3. Challenge yourself and take your career to the next level

4. Enjoy a competitive compensation package with unlimited earning potential skills

Pay: ₹9,544.69 - ₹35,296.90 per month

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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