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Customer Support Executive

2 weeks ago

Chennai, India VIP Housing and Properties Full time

**Identify and assess customers’ needs to achieve satisfaction**

**Build sustainable relationships and trust with customer accounts through open and interactive communication**

**Provide accurate, valid and complete information by using the right methods/tools**

**Meet personal/customer service team sales targets and call handling quotas**

**Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution**

**Keep records of customer interactions, process customer accounts and file documents**

**Follow communication procedures, guidelines and policies**

**Salary**: From ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)