Client Relationship Executive

2 weeks ago

Noida Uttar Pradesh, India TraviYo Full time

**JOB DESCRIPTION**

We are seeking for an individual with good communication and analytical skills to join our team as a Client Support and Training Specialist. In this role, you will play a crucial role in ensuring the smooth operation of our software and technology solutions, including CRM systems, websites, and portals, by providing comprehensive support to our clients. Your primary responsibilities will include assisting clients with inquiries, maintaining strong client relationships, providing training on our company's products, and collaborating with internal teams to address client needs effectively.

**JOB ROLES AND RESPONSIBILITIES**
- Maintain constant communication with management, team, and clients to ensure proper operations of the organization
- Providing training on our company's products to our clients
- Firmly work with respective team members to update the tickets
- Substantiate to live the website on time with respective modification
- Develop, implement, and maintain quality assurance protocols
- Ensure that there must not find any critical fault on the website and portal
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
- Convincing and influencing ability
- Excellent communication skills, Verbal and Written
- Skills to work both independently and as part of a team

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Life insurance

Schedule:

- Day shift

Application Question(s):

- Are you available for a face-to-face interview in Noida?
- Are you an immediate joiner?

**Language**:

- English (preferred)

**Location**:

- Noida, Uttar Pradesh (preferred)

Work Location: On the road

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