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Front Desk Executive

2 weeks ago

Kochi Kerala, India CMK HABITAT CENTRE Full time

Answering incoming telephone calls from prospective and existing guests
- Assisting guests with hotel reservations
- Assigning rooms and suites to guests
- Processing credit card transactions for lodging, room service and other hotel costs
- Transferring phone calls to guest rooms
- Providing guests with wake-up phone calls
- Assisting with guest requests and complaints
- Maintaining accurate records of guest charges (room service, pay-per-view, spa services, etc.)

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Hotel management: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Application Deadline: 10/10/2024
Expected Start Date: 15/10/2024