Front Desk Executive

16 hours ago

Panampilly Nagar Kochi Kerala, India Cureocity HealthTech Full time ₹ 2,40,000 - ₹ 3,60,000 per year

We are seeking a dynamic and customer-oriented Front Desk and Sales Executive to join our growing team. This role is a key part of our client-facing operations, providing exceptional service while driving sales for the business. The ideal candidate will have a passion for delivering outstanding customer service, have strong communication skills, and possess a proven track record in sales.

Key Responsibilities:

  • Greet and welcome clients and visitors, creating a positive first impression.
  • Answer and direct incoming calls, emails, and inquiries efficiently.
  • Provide information about our services, offers, and promotions to clients.
  • Handle client bookings, schedule appointments, and manage front desk operations.
  • Process client payments and manage billing inquiries.
  • Collaborate with the sales team to promote and upsell products and services.
  • Follow up on leads and inquiries, converting them into sales.
  • Assist with administrative tasks, such as data entry and maintaining client records.
  • Handle any client concerns or issues professionally, ensuring customer satisfaction.
  • Provide tours of the facility and explain service offerings in detail.
  • Coordinate with other departments to ensure smooth client experiences.

Qualifications:

  • Proven experience as a front desk receptionist, sales executive, or in a similar customer service role.
  • Excellent verbal and written communication skills in Englidh and Malayalam.
  • Strong organizational and multitasking abilities.
  • Sales-oriented mindset with the ability to meet and exceed targets.
  • Proficient in Microsoft Office and CRM systems.
  • Friendly and professional demeanor with a customer-first approach.
  • Ability to work flexible hours, including weekends if necessary.

Preferred Skills:

  • Experience in the health, fitness, nutrition or wellness industry.
  • Knowledge of basic sales techniques and upselling strategies.
  • Ability to build strong relationships with clients and team members.

Why Join Us?

  • Competitive salary and commission structure.
  • Opportunities for career growth and development.
  • Friendly and supportive work environment.
  • Access to company perks and discounts.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Experience:

  • Sales: 1 year (Required)
  • Hospitality management: 1 year (Required)
  • Front desk: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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