Customer Support Executive

17 hours ago

Delhi, India The Loom Full time

We are looking for a qualified Female Customer Support Executive who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.

**Responsibilities**:

- Resolving customer complaints & queries brought to your attention under a specific timeline through mails, calls and chat.
- Overseeing the customer service process.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1-3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Should have Computer skills, MS Office, Chat Support.

**Job Location **: Wazirpur (Near Shalimar Bagh Metro)

**Working Day **:Mon to Sat (09:30AM to 06:30PM)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹21,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Morning shift

Ability to commute/relocate:

- Wazirpur New Delhi, New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Current/Last Drawn Monthly Salary? (Example mention 15k if your monthly salary is 15000)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Total work: 1 year (preferred)
- Customer service: 1 year (required)

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