Telecaller and Chat Support Executive

9 hours ago

Durgapur, India BizTech Solutions Full time

**Job Title: Telecaller & Chat Support Executive (Female)**

**Location**: Durgapur, West Bengal
**Employment Type**: Full-Time
**Salary**: ₹7,000-₹10,000/month

**Job Summary**

Seeking a versatile and customer-centric **Telecaller & Chat Support Executive** who can handle both voice and written digital communications. This dual-role involves outreach to prospective clients via calls and engaging customers via chat platforms—aiming to generate leads, resolve queries, and deliver exceptional service across channels.

**Key Responsibilities**

**Telecalling (Voice)**:

- Conduct outbound calls to prospects to introduce products/services and generate leads or sales.
- Handle inbound calls to assist customers with queries, support issues, or feedback.
- Use scripts effectively while adapting tone to the conversation.

**Chat Support (Written)**:

- Respond promptly to customer queries via live-chat, providing clear, helpful, and empathetic solutions.
- Maintain written professionalism: correct grammar, tone, and friendly style.

**Qualifications**
- Minimum: High School Diploma (Bachelor’s degree preferred)
- Prior experience (1 year) in telecalling, chat support, BPO, or customer service preferred.
- Excellent verbal communication in English and at least one regional language.
- Outstanding written communication skills—grammar, tone, clarity.
- Comfortable handling multiple concurrent chats (2-5) and multitasking voice interactions.
- Basic computer literacy:MS Office, chat tools

**Preferred Skills**
- Adaptable communication style—switching between formal and conversational tone as needed.
- Active listening and quick reading comprehension—both vital for phone and chat scenarios
- Empathy and patience in handling varied customer emotions and sentiments in text.

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person

  • Customer Support Executive

    3 days ago

    Durgapur, India Pinnacle Infotech Full time

    Company OverviewPinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...

  • Customer Support Executive

    3 days ago

    Durgapur, India Pinnacle Infotech Full time

    Company OverviewPinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...

  • Customer Support Executive

    3 days ago

    Durgapur, India Pinnacle Infotech Full time

    Company OverviewPinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...

  • Customer Support Executive

    3 days ago

    Durgapur, India Pinnacle Infotech Full time

    Company OverviewPinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...

  • Customer support executive

    1 day ago

    Durgapur, India Pinnacle Infotech Full time

    Company OverviewPinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E. A. R. T. H. values, celebrate uniqueness, and drive...

  • Customer Support Executive

    3 days ago

    Durgapur, India Pinnacle Infotech Full time

    Company Overview Pinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...

  • Customer Support Executive

    3 days ago

    Durgapur, India Pinnacle Infotech Full time

    Company Overview Pinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...

  • Customer Support Executive

    3 days ago

    Durgapur, India Pinnacle Infotech Full time

    Company Overview Pinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...

  • Telecaller

    5 days ago

    Durgapur, India The EduNation Full time

    URGENTLY HIRING Hurry Up The EduNation. We Are Hiring **TELECALLER**. **No of post - 2 Female **Working days - Monday - Saturday. **Working time - 10:00 A.M - 6:30 P.M. **Qualification-Minimum H.S Pass. **salary: - 6000 + (Huge instant incentive).** **Note - Bengali language must be very fluent.** : - Address - MSAV 21 Bengal Ambuja city...

  • Customer Support Executive

    3 days ago

    Durgapur, West Bengal, India Pinnacle Infotech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company OverviewPinnacle Infotech values inclusive growth in an agile, diverse environment. With 30+ years of global experience, 3,400+ experts completed 15,000+ projects across 43+ countries for 5,000+ clients. Join us for rapid advancement, cutting-edge training, and impactful global projects. Embrace E.A.R.T.H. values, celebrate uniqueness, and drive...