E-commerce Executive

2 days ago

Remote, India Skill Tank Full time

**Job Summary**:
**Key Responsibilities**:

- **Platform Management**: Manage and optimize our e-commerce presence on platforms such as Amazon, Flipkart, Etsy, and others.
- **Onboarding Process** : Working on complete end to end onboarding process
- **Product Listings**: Create, optimize, and manage product listings, including titles, descriptions, images, and pricing, to improve visibility and sales.
- **Inventory Management**: Monitor and maintain optimal inventory levels to meet demand and avoid stockouts or overstock situations.
- **Order Fulfillment**: Oversee the end-to-end order fulfillment process, including order processing, shipping, and delivery to ensure customer satisfaction.
- **Promotions and Campaigns**: Plan and execute promotional campaigns, discounts, and deals to drive sales and enhance brand visibility.
- **Analytics and Reporting**: Track, analyze, and report on sales performance, customer feedback, and marketplace trends to identify opportunities for improvement.
- **Customer Service**: Coordinate with the customer service team to address customer inquiries, issues, and complaints promptly and effectively.
- **SEO and Marketing**: Implement SEO strategies to improve product visibility and collaborate with the marketing team on digital marketing initiatives.
- **Vendor Relations**: Liaise with vendors and suppliers to maintain strong relationships and negotiate favorable terms.
- **Compliance**: Ensure compliance with platform policies, regulations, and company standards for all e-commerce activities.

**Qualifications**:

- Bachelor's degree in Business, Marketing, or a related field.
- 2-3 years of experience in e-commerce operations, preferably with experience in Amazon, Flipkart, Etsy, and similar platforms.
- Strong understanding of e-commerce best practices, trends, and strategies.
- Proficiency in managing end-to-end e-commerce processes, including inventory management and order fulfillment.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong attention to detail and organizational skills.
- Proficiency in MS Excel and other data analysis tools.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: Remote

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