E-commerce Executive

1 week ago

Remote, India Jiya Fashion Trend Full time

**Overview**:
**Key Responsibilities**:

- **Online Store Management**:

- Manage product listings, pricing, and inventory across Amazon, Flipkart, and Meesho.
- Ensure product descriptions, images, and other content are accurate and optimized for SEO.
- Regularly update and maintain the product catalog to reflect new arrivals, promotions, and discontinued items.
- **Order Fulfillment**:

- Oversee the order processing, including packing, shipping, and tracking.
- Coordinate with the warehouse team to ensure timely and accurate order fulfillment.
- Handle customer inquiries and resolve issues related to orders, returns, and refunds.
- **Sales Optimization**:

- Analyze sales data and trends to identify opportunities for growth.
- Implement strategies to increase sales and improve conversion rates.
- Monitor and adjust pricing to remain competitive.
- **Marketing and Promotions**:

- Plan and execute promotional campaigns and discounts to drive sales.
- Collaborate with the marketing team to create and implement advertising strategies.
- Utilize platform-specific tools to enhance product visibility and attract customers.
- **Performance Monitoring**:

- Track and report on key performance metrics, including sales, traffic, and customer feedback.
- Conduct regular analysis to identify strengths, weaknesses, and opportunities for improvement.
- Prepare and present performance reports to management.
- **Customer Service**:

- Ensure a high level of customer satisfaction by providing prompt and effective support.
- Address and resolve customer complaints and issues in a professional manner.
- Maintain positive relationships with customers to encourage repeat business.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in managing e-commerce platforms, preferably Amazon, Flipkart, and Meesho.
- Strong understanding of e-commerce best practices and online sales strategies.
- Proficient in using e-commerce management tools and software.
- Excellent organizational and time management skills.
- Strong analytical skills and ability to interpret data to drive decisions.
- Effective communication and customer service skills.
- Ability to work independently and as part of a team.

**Preferred Skills**:

- Experience with digital marketing and SEO.
- Familiarity with e-commerce analytics tools.
- Knowledge of inventory management and supply chain processes.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunity to work from home.
- Career growth and professional development opportunities.
- Employee discounts on Jiya Fashion Trend products.

Join Jiya Fashion Trend and be a part of our journey to provide stylish and high-quality apparel to customers worldwide through our leading online sales channels.

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your current CTC and Notice period?

**Experience**:

- E-commerce: 1 year (required)

Work Location: Remote

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