Customer Support

**Position Overview**: **Responsibilities**: - Assist customers in navigating the software, resolving account issues and providing guidance on the same. - Educate customers on the various products and services, ensuring compliance with industry regulations and software policies. - Collaborate with internal teams to escalate complex issues and ensure timely...

Being well informed and updated about the admission process of Overseas universities. - Assisting the associates with the admission process to Overseas Universities. - Coordinating and follow ups with the Overseas Universities to generate offer letters for the students. - Follow up on pending documents, extensions, deferrals or any other requirements with...

Key Responsibilities: Sales Support: Assist the sales team with tasks such as preparing sales presentations, quotations, and proposals for clients. Customer Interaction:Communicate with customers and clients to gather information, address inquiries, and provide support. Product Knowledge: Develop a deep understanding of the company's products or services and...

**We are hiring. Join us.**: Roles and Responsibilities Application Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. This role has the following responsibilities: Common Responsibilities - Handle customer complaints -...

**We are hiring. Join us.**: Roles and Responsibilities Helpdesk Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. This role has the following responsibilities: Common Responsibilities - Handle customer complaints - Provide...

**Key Responsibilities**: **Sales Support**: Assist the sales team with tasks such as preparing sales presentations, quotations, and proposals for clients. **Customer Interaction**:Communicate with customers and clients to gather information, address inquiries, and provide support. **Product Knowledge**: Develop a deep understanding of the company's...

Key Responsibilities:Sales Support: Assist the sales team with tasks such as preparing sales presentations, quotations, and proposals for clients.Customer Interaction:Communicate with customers and clients to gather information, address inquiries, and provide support.Product Knowledge: Develop a deep understanding of the company's products or services and...

As a Customer Service Executive you will converse with the customer via WhatsApp and calls Check with them for appointments and schedule it as per their convenience - Reminder calls for appointments - Provide accurate and detailed information to clients regarding services, appointment procedures, and any other inquiries - Maintain detailed records of client...

**Key Responsibilities** 1. Make outbound calls to potential customers and maintain a professional and friendly demeanor. 2. Keep accurate records of all calls made, customer interactions, and outcomes. 3. Analyse captive customer data to identify opportunities and trends. 4. Schedule and align meetings with our sales team to facilitate the sales...

_**JD: Customer Relations Executive.**_ 1. Conduct market research to identify potential customers, market trends, and competitors within the manufacturing industry. 2. Generate leads and develop new business opportunities through networking, referrals, cold calling, and digital marketing strategies. 3. Build and maintain strong relationships with...