Customer Support Associate

1 week ago

Nariman Point Mumbai Maharashtra, India GEEBEE Education Pvt. Ltd Full time

Being well informed and updated about the admission process of Overseas
universities.
- Assisting the associates with the admission process to Overseas Universities.
- Coordinating and follow ups with the Overseas Universities to generate offer letters
for the students.
- Follow up on pending documents, extensions, deferrals or any other requirements
with the Universities.
- Building a rapport and maintaining good relationships with the Overseas Universities
- Active participation and contribution during education fairs, universities visits and in
- house seminars/ webinars organized by the company.
- Coordinating with Branches/ Associates for pending documents, payments or any other requirement.
- Taking initiative and efforts to build a professional work environment, ensure that
deadlines are met and the students/ associate have a positive experience during the
entire admission process.
- Should have excellent verbal and written communication skills
- Should possess good knowledge about Indian and Overseas Education System
- Should be qualified as a graduate or equivalent with the knowledge of basic computer
skills.
- Should have at least five years of experience, preferably in customer service
- Should have a good personality with positive approach and ability to work in a team
- Should be aware about the global current affairs

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 7391983231

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