Customer Care Executive

2 weeks ago

Nariman Point Mumbai Maharashtra, India Crown Veterinary Services Pvt. Ltd Full time

As a Customer Service Executive you will converse with the customer via WhatsApp and calls Check with them for appointments and schedule it as per their convenience
- Reminder calls for appointments
- Provide accurate and detailed information to clients regarding services, appointment procedures, and any other inquiries
- Maintain detailed records of client interactions, appointments scheduled, and follow-up actions taken
- Ensure all client information is up-to-date and accurately recorded in the system
- Adhere to established communication procedures, guidelines, and company policies

**Requirements**:

- Fluent in English
- Comfortable commuting to Nariman Point.
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in using scheduling and CRM tools
- Excellent organizational and time-management skills
- Problem-solving skills and a customer-oriented mindset

**What you’ll do**:

- Deliver first level of customer service via WhatsApp and calling the customer
- Convert WhatsApp queries to appointments
- Schedule appointments for customers
- Follow up on additional appointments if required
- Send reminders to customers for any appointments and vaccinations

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Total work: 5 years (required)
- Customer service: 5 years (required)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 5 years (preferred)
- Customer service: 5 years (preferred)

Work Location: In person

  • Inside Sales Executive

    7 days ago

    Nariman Point, Mumbai, India Nonagon Executive Research Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Key Responsibilities:* - *Customer Queries and Resolution:* - Respond to and resolve customer inquiries via phone, email, and chat - Provide accurate and timely solutions to customer issues - *Delivery Issues:* - Handle customer complaints related to delivery - Coordinate with logistics team to resolve issues - *Liaison with Hub Supervisor:*...

  • Customer Care Executive

    2 days ago

    Nariman Point, Mumbai, Maharashtra, India Crown Veterinary Services Pvt Ltd Full time

    As a Customer Service Executive you will converse with the customer via WhatsApp and calls Check with them for appointments and schedule it as per their convenience - Reminder calls for appointments - Provide accurate and detailed information to clients regarding services, appointment procedures, and any other inquiries - Maintain detailed records of client...

  • Customer Care Executive

    4 days ago

    Nariman Point, Mumbai, Maharashtra, India Bombax Logistics Pvt Ltd. Full time ₹ 2,40,000 per year

    Job descriptionRoles and Responsibilities· Answering calls from customers regarding their shipments· Address customer grievances· Coordinate with hubs to collect information about shipment delays· Assist with online booking of shipmentDesired Candidate Profile· Freshers welcome· Under-graduates welcome· Female candidates preferred· Should know how to...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India Sakash Group Full time

    **Urgent Hiring for Customer Care Executive** Role - Customer Care Executive Industry - Manufacturing Department - Sales & Advertising Qualification : Graduate Exp : 06 to 2 yrs in Tele calling Skills : Communications Skills,English Location : Borivali, Mumbai **Immediate Joiners are preferred** **Job Types**: Full-time, Permanent Pay:...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...

  • Customer Care Executive

    5 days ago

    Borivali, Mumbai, Maharashtra, India Portal HR Plus Full time

    **Dear All** Greetings !!! **Urgent Opening for Customer Care Executive in Leading Retail company in Mumbai** Position Name : Customer Care Executive Qualification : Any Experience : 2+ years Gender : Male Only Industry : Retail / Building Material Location : Mumbai Salary : Negotiable **Roles & Responsibilities**: As a customer care executive,...

  • Customer Care Executive

    4 days ago

    Bandra, Mumbai, Maharashtra, India Nakshatra Skill Development Campus PVT.LTD Full time

    Post: Customer Care Executive Location: Mumbai **Salary**: from 12000 to 25000 Experience: 1 - 5 years **Job Description**: Customer Care Executive / BPO Experience Required SKILLS FLUENT ENGLISH COMMUNICATION Work Location: In person

  • Customer Care Executive

    4 days ago

    Bandra, Mumbai, Maharashtra, India Nakshatra Skill Development Campus PVT.LTD Full time

    Post: CUSTOMER CARE EXECUTIVE Location: Mumbai **Salary**: Depends on experience Experience: 1 - 5 years **Job Description**: CUSTOMER CARE EXEPRIENCE/BPO EXPERIENCE REQUIRED SKILLS FLUENT ENGLISH COMMUNICATION Pay: ₹12,000.00 - ₹25,000.00 per month Work Location: In person

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India thinkbiz consulting Full time

    Position - Customer Care Executive location - Ghansoli Mahape, Navi Mumbai, Maharashtra 400710 Position - Customer Care Executive Qualification - 12th Pass / Graduate Salary - 12,000/- to 15,000/- Inhand (Cab Facility is available of both side.) Language - Hindi, English, Marathi Need Immediate joiner. Job Role: - Customer care executive profile. -...

  • Customer Care Executive

    1 week ago

    Mumbai, Maharashtra, India Arting Digital Private Limited Full time

    **Position Title: Customer care executive** **CTC:18-25K** **Location:Mumbai** **Working Mode:(On side)** **Primary skills:Communication skills.** **qualification:Any** **Roles and Responsibilities** social media - Monitoring customer feedback websites - Handling queries raised on social media platforms - Daily tracking and follow up of customer...