Resort Operation Supervisor
7 days ago
**Key Roles & Responsibilities**:
- Oversee all aspects of hotel operations, including guest services, housekeeping, cooking, maintenance, and food and beverage service
- Develop and implement policies and procedures to ensure the efficient and effective operation of the property
- Manage and train staff to ensure a high level of customer service and guest satisfaction
- Monitor and manage financial performance, including budgeting, forecasting, and revenue management
- Build and maintain relationships with guests, suppliers, and other stakeholders
- Ensure compliance with all relevant laws and regulations
**Key Competencies**:
- Degree in hotel management or tourism
- 1 years of experience in hotel management
- Excellent communication, leadership, and organizational skills
- Strong financial acumen and experience in budgeting and forecasting
- Ability to work well under pressure and manage multiple priorities
- Familiarity with industry trends and best practices
- Strong customer service orientation and commitment to guest satisfaction
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Angamali, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- Hotel/Resort Operations: 1 year (required)
**Language**:
- English (required)
- Malayalam (required)
Work Location: In person
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