Customer Relationship Executive

2 days ago

Dehradun Uttarakhand, India Sanidhya Sansar Ventures Full time

ChatGPTYou said:Jd for customers relationship Executive ChatGPT said:
Here’s a professional **Job Description (JD) for Customer Relationship Executive** you can use or customize:
**Job Title**: Customer Relationship Executive

**Department**: Sales / Customer Service
**Location**: [Your Location]
**Reports To**: Customer Relationship Manager / Sales Manager

**Job Summary**:
The Customer Relationship Executive will be responsible for building and maintaining long-term relationships with customers, ensuring excellent customer service, handling queries, and promoting company products/services. The role focuses on enhancing customer satisfaction, retention, and driving business growth through effective client engagement.

**Key Responsibilities**:

- Develop and maintain strong relationships with existing and new customers.
- Handle customer inquiries, complaints, and service requests promptly and professionally.
- Coordinate with internal departments (sales, operations, accounts, etc.) to resolve customer issues.
- Regularly update customers on new products, services, offers, and company initiatives.
- Ensure high levels of customer satisfaction by providing personalized support.
- Maintain accurate records of customer interactions, transactions, and feedback in CRM systems.
- Assist in preparing customer reports, MIS, and documentation.
- Identify opportunities for cross-selling and up-selling company products/services.
- Support the sales and marketing team in customer engagement activities, events, and campaigns.
- Follow up on payments, renewals, and service agreements.

**Key Skills & Competencies**:

- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Customer-focused attitude with patience and empathy.
- Ability to manage multiple customer accounts effectively.
- Good organizational and time-management skills.
- Proficiency in MS Office and CRM software.
- Team player with a proactive approach.

**Qualifications & Experience**:

- Bachelor’s degree in Business Administration, Marketing, or related field.
- 1-3 years of experience in customer service, client relationship, or sales support role.
- Experience in financial Services, Portfolio Management industry will be preferred.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Internet reimbursement

**Experience**:

- Customer relationship management: 2 years (required)

**Language**:

- English (required)

Willingness to travel:

- 25% (required)

Work Location: In person

**Speak with the employer**
+91 9758020000

  • Customer Relationship Executive

    1 week ago

    Dehradun, Uttarakhand, India Pearl Organisation Full time

    The Customer Representative Executive at Pearl Organisation plays a pivotal role in fostering strong relationships with clients and ensuring their satisfaction with our products or services. This position requires a combination of interpersonal skills, business acumen, and a deep understanding of our clients' needs and expectations. The Customer Care...

  • Branch Relationship Executive

    1 week ago

    Dehradun, Uttarakhand, India Developer's Adda Full time

    **Branch Relationship Executive** - Location:_ Harrawala, Dehradun - Experience:_ 1 to 2 years - Education:_ Minimum Graduate - Gender:_ Male and Female (Both) - Age:_ 18 to 50 - Salary:_ ₹10,000 to ₹35,000 - Position:_ Full Time - Communication:_ English, Hindi **Professional Description**: We are seeking a dynamic Branch Relationship Executive to join...

  • Customer Relationship Manager

    2 days ago

    Dehradun City, Dehradun, Uttarakhand, India PRESIDENCY REALTY VENTURES PVT. Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    ROLES AND RESPONSIBILITIES (Preferred Female)Handle customer queries and provide prompt resolution with a professional approach.Manage pre-sales and post-sales customer interactions.Maintain regular communication with clients regarding project updates, payments, documentation, and handovers.Build and maintain strong client relationships to ensure customer...

  • Customer Relationship Officer

    4 days ago

    Dehradun, Uttarakhand, India SHOURYA FINANCIAL Full time

    Deals in Home Loan Responsible for meeting with clients, identify new sources from assigned geography & maintain good relationship with sources. **Roles and Responsibilities**: 1. Responsible for sales of LAP/Mortgage loans in the assigned Branch, 2. Responsibilities to Business Loan/ Mortgage Loan, Lap, Gold Loan etc. 3. Develop and maintain business...

  • Customer Service Executive

    2 days ago

    Dehradun, Uttarakhand, India Pearl Organisation Full time

    We are looking for an experienced customer service representative at Pearl Organisation who will be responsible for engaging with key customers by building and preserving trusting relationships. The customer service relationship will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also...

  • Client Relationship Executive

    6 days ago

    Dehradun City, Dehradun, Uttarakhand, India TrueWay Taxis Full time

    **Job Title: Client Relationship Executive** **Job Location**: Dehradun **Job Type**: Full-time **Reports To**: [Deputy Manager/Operation Manager] **Salary**: [10k to 12k/ Month] **Job Overview**: **Key Responsibilities**: - **Client Relationship Management**: Develop and nurture strong relationships with existing clients, understanding their needs and...

  • Customer Service Representative

    2 weeks ago

    Dehradun, Uttarakhand, India Pearl Organisation Full time

    The Customer Service Representative at Pearl Organisation plays a pivotal role in fostering strong relationships with clients and ensuring their satisfaction with our products or services. This position requires a combination of interpersonal skills, business acumen, and a deep understanding of our clients' needs and expectations. The Customer Care Executive...

  • Customer Care Executive

    6 days ago

    Dehradun, Uttarakhand, India Woodrock Infotech PVT. LTD. Full time

    **Job Title**:* **Inbound Voice Process Executive** **Company**:* Wakefit **Salary**:* ₹18,000 - ₹23,000 per month (dependent on interview performance) **Job Type**:* Full-time **Experience**:* 1 year of experience in inbound voice process/BPO We're seeking a skilled Inbound Voice Process Executive to join our team at Wakefit! As a key member of our...

  • Customer Care Executive

    1 week ago

    Dehradun, Uttarakhand, India iLeads Auxiliary Services Private Limited Full time

    _**Job Summary**:_ We are looking for an enthusiastic and customer-focused individual to join our team as an entry level Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients, resolving their queries and complaints, and ensuring their satisfaction with our products or...

  • Customer Care Executive

    2 days ago

    Dehradun, Uttarakhand, India Trinity Technologies Full time

    **Customer Care Executive - Non Voice Chat process** Customer Care Executive Job description US non voice process **Requirements: - ** **1. **Must be 12th pass **3. **Ready for Night Shift **Benefits: - ** 1. Fresher and experienced both are welcome(M/F) 2. Attendance incentives and certification 3. Flexible shift timings 4. Friendly work...