
Customer Delight Executive
3 days ago
**Customer Delight Executive (Receptionist) - Female Only**
We are looking for a proactive and customer-focused **Customer Delight Executive** to join our team. This role is ideal for someone with strong communication skills and a passion for creating exceptional customer experiences.
**Key Responsibilities**:
- Handle inbound and outbound customer calls with professionalism and courtesy.
- Perform accurate data entry and maintain organised records.
- Resolve customer queries promptly and escalate issues when needed.
- Provide support to clients and assist in upselling products or services when appropriate.
- Collaborate with team members to improve processes and enhance customer satisfaction.
**Skills & Attributes**:
- Strong verbal communication skills (English required; Spanish or other languages a plus).
- Basic calling and phone etiquette.
- Ability to understand customer needs and offer suitable solutions.
- Proactive, positive attitude with teamwork and problem-solving abilities.
This is an excellent opportunity for individuals eager to grow in a supportive environment while delivering outstanding customer experiences.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Commuter assistance
Work Location: In person
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