
Customer Delight Executive
3 days ago
Responsibilities: ❖ Reach out to customers who have abandoned carts via phone to assist and encourage conversions. ❖ Understand customer needs, address concerns, and provide personalized assistance to drive sales. ❖ Maintain detailed call records and track outcomes to measure success. ❖ Collaborate with the team to achieve daily and weekly sales targets. ❖ Respond to customer queries on Instagram and WhatsApp, ensuring timely and helpful communication. ❖ Post engaging content on Dabble’s Instagram Community page. ❖ Create opportunities for workshops and pop-ups to drive engagement. ❖ Manage bulk order processes, including closures and raising invoices. ❖ Collect and manage reviews across channels to strengthen customer trust. ❖ Handle service issues effectively to ensure customer satisfaction and retention. ❖ Work with leads to identify and generate new sales opportunities. ❖ Identify, qualify, and execute collaborations with brands, influencers, and stores to expand Dabble’s reach and build strategic partnerships
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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