Customer Service Representative

1 week ago


Thane, India AdEngage Full time

**About the Role**

**Key Responsibilities**
- Provide accurate information about products, services, and processes.
- Resolve customer complaints within agreed timelines and escalate unresolved issues when necessary.
- Maintain records of customer interactions and transactions in the CRM system.
- Follow up with customers to ensure their concerns are resolved.
- Collaborate with internal teams to improve the customer experience.
- Stay updated on company products, services, and policies to provide effective assistance.

**Job Types**: Full-time, Part-time, Permanent, Internship

Pay: ₹6,000.00 - ₹20,000.00 per month

Application Question(s):

- Are you graduate?
- Have you worked in customer service before?
- Can you travel to thane?
- Are you fluent in english?
- Do you know excel and google sheets?

Work Location: In person

**Speak with the employer**
+91 8652203376



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