Call Centre Agent

1 week ago


Remote, India Chiron Technologies Full time

**Call Center Agent (US Voice Process)**

**Location**: Work From Home/Remote

**Shift**: Night Shift (6:00 PM - 4:00 AM IST)

**Salary**: ₹17,000 - ₹20,000 per month

**Experience Required**: Minimum 1 year in US Voice Process

**Education**: HSC / Undergraduate / Graduate

**Joining**: Immediate
- **Mandatory**: Experience in US Voice Process.
- Excellent verbal communication skills in English.
- A proactive and customer-centric attitude.
- A reliable **laptop/desktop** (no Chromebooks/Linux OS).
- Minimum **20 Mbps** wired internet connection.
- **Wired headset** with clear audio quality.
- Quiet, distraction-free workspace.
- Stable power supply and internet connectivity.

**Why Join Chiron Industries?**
- Be part of a dynamic, fast-growing startup making a real impact.
- Work remotely with a global team of professionals.
- Explore growth opportunities and cross-functional learning.
- Flexible, inclusive, and innovation-driven culture.

**Role & Responsibilities**:

- Handle inbound/outbound calls and resolve customer queries promptly.
- Maintain a calm and professional tone under pressure.
- Address complaints with empathy and ensure customer satisfaction.
- Accurately log call details as per company procedures.
- Show enthusiasm and commitment to quality customer service.

Pay: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Monday to Friday
- Night shift

**Experience**:

- International voice process: 1 year (required)

Work Location: Remote



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