Service Desk-service Desk

4 days ago


India Zensar Technologies Full time

PFB the Roles & Responsibilities of AMS team:
1) Service Desk Knowledge and strong communication

2) Call handling experience

3) Remote Team coordination with multiple

4) Must have strong communication skills (mandatory)

4) Basic2Average / Basic2Moderate understanding of coding (DOTNET)

5) Basic2Average / Basic2Moderate understanding of Database and SQL (preferred sql server)

6) Flexible to work

7) Should understand criticality of AMS process and Customer Handling

8) Minimal Weekend support required based on the need


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