Service Desk Specialist

12 hours ago


India DigitalRemoteServices Full time

Company Description

At Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Our core services include scalable cloud solutions, advanced remote collaboration tools, comprehensive IT support, data analytics, and business process automation. Digital Remote Services is committed to reliability, security, and innovation to ensure your business thrives in a connected, digital-first world.


Role Description

This is a full-time remote role for an L2 Service Desk professional. The L2 Service Desk role involves providing advanced technical support, troubleshooting complex issues, and assisting with system maintenance and cybersecurity. The individual will handle service desk requests, escalate issues when necessary, and contribute to the overall efficiency of the IT support team.


Qualifications

  • Technical Support and Troubleshooting skills
  • Experience in Service Desk and Help Desk Support
  • Knowledge of Information Technology systems and practices
  • Strong problem-solving abilities and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work independently in a remote environment
  • Previous experience in IT or a related field is a plus
  • Bachelor's degree in Information Technology, Computer Science, or a related field


  • Bengaluru, India Molecular Connections Full time

    Job Description About Us:At Molecular Connections, we believe in Connecting brilliant minds, for building the future of scientific intelligence. Founded more than two decades ago, Molecular Connections is the leading AI-ML led data science organization accelerating digital transformation of Scientific Scholarly Publishing, STEM (science, technology,...


  • India Zensar Technologies Full time

    **What's this role about? **Here's how you'll contribute**: You'll do this by: Core Skills: Desired Skills: **How we’d like you to lead**: JD - **Job Title**:Service Desk Services-L1** **About Zensar**: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in...


  • India Innovatia Technical Services Inc. Full time

    Job Description Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts...

  • Service Desk

    7 days ago


    India SmarTek21 Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are looking for experienced Service Desk & End User Support Engineers to provide Level 1 and Level 2 technical support across the enterprise. This role is critical in ensuring uninterrupted productivity for end users by delivering efficient support across service desk operations, basic infrastructure troubleshooting, including Virtual Desktop...


  • India DigitalRemoteServices Full time

    Company Description At Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Our core services include scalable cloud solutions, advanced remote collaboration...


  • India Zensar Technologies Full time

    PFB the Roles & Responsibilities of AMS team: 1) Service Desk Knowledge and strong communication 2) Call handling experience 3) Remote Team coordination with multiple 4) Must have strong communication skills (mandatory) 4) Basic2Average / Basic2Moderate understanding of coding (DOTNET) 5) Basic2Average / Basic2Moderate understanding of Database and SQL...


  • Bengaluru, India Innovatia Technical Services Inc. Full time

    Job Description Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts...


  • Noida, India HCLTech Full time

    Job Description Job Description: We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of...

  • Service Desk Analyst

    2 weeks ago


    india TransPerfect Full time

    OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

  • L1 Service Desk

    4 days ago


    India DigitalRemoteServices Full time

    At Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Key services include scalable cloud solutions, advanced remote collaboration tools, comprehensive IT...