
Service Desk Specialist
3 weeks ago
Company Description
At Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Our core services include scalable cloud solutions, advanced remote collaboration tools, comprehensive IT support, data analytics, and business process automation. Digital Remote Services is committed to reliability, security, and innovation to ensure your business thrives in a connected, digital-first world.
Role Description
This is a full-time remote role for an L2 Service Desk professional. The L2 Service Desk role involves providing advanced technical support, troubleshooting complex issues, and assisting with system maintenance and cybersecurity. The individual will handle service desk requests, escalate issues when necessary, and contribute to the overall efficiency of the IT support team.
Qualifications
- Technical Support and Troubleshooting skills
- Experience in Service Desk and Help Desk Support
- Knowledge of Information Technology systems and practices
- Strong problem-solving abilities and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently in a remote environment
- Previous experience in IT or a related field is a plus
- Bachelor's degree in Information Technology, Computer Science, or a related field
-
Service Desk Specialist
2 weeks ago
Pune, Maharashtra, India, Maharashtra Tata Consultancy Services Full time*Role :Service Desk Analyst*Required Technical Skill Set IT Service Desk Operations*Desired Experience Range: 2 to 5 Yrs. *Location of Requirement :Pune/Kochi *Notice Period:0-45 days candidates only*Virtual Drive:03-Oct-25(Fri)Desired Competencies (Technical/Behavioral Competency)Must-Have · Atleast 3 years of experience handling Service Desk services. ·...
-
IT Service Desk Specialist
2 weeks ago
Pune, India Zendesk Full timeJob Description Job Description Job Title: IT Service Desk Specialist Location: Onsite Zendesk Office Department: Global Service Desk Love helping people Well, Zendesk is looking for an IT Service Desk Specialist who is a sharp go-getter! You should be customer-centric, a problem solver, caring, honest, observant, humble, rational and above all else...
-
IT Service Desk Specialist
2 weeks ago
India - Pune - Office Zendesk Full time ₹ 40,00,000 - ₹ 80,00,000 per yearIT Service Desk Specialist Job Description Job Title: IT Service Desk Specialist Location: Onsite – Zendesk Office Department: Global Service Desk Love helping people? Well, Zendesk is looking for an IT Service Desk Specialist who is a sharp go-getter You should be customer-centric, a problem solver, caring, honest, observant, humble, rational...
-
Service Desk Specialist
3 weeks ago
India DigitalRemoteServices Full timeCompany Description At Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Our core services include scalable cloud solutions, advanced remote collaboration...
-
IT Service Desk Support Specialist
3 weeks ago
Bengaluru, India Molecular Connections Full timeJob Description About Us:At Molecular Connections, we believe in Connecting brilliant minds, for building the future of scientific intelligence. Founded more than two decades ago, Molecular Connections is the leading AI-ML led data science organization accelerating digital transformation of Scientific Scholarly Publishing, STEM (science, technology,...
-
Service Desk Analyst
6 days ago
Pune, Maharashtra, India, Maharashtra Tata Consultancy Services Full timeYears of experience: 2-5 yearsJob Location: Pune/KochiMust-Have· Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7)Good-to-Have· ITIL...
-
Service Desk Specialist
2 weeks ago
INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN Birlasoft Limited Full time ₹ 40,00,000 - ₹ 80,00,000 per yearService Desk Area(s) of responsibility Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English and Indonesia Bahasa Language, 5 Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End...
-
Service Desk Specialist
2 weeks ago
INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN Birlasoft Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearService Desk - Indonesia Area(s) of responsibility Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English and Indonesia Bahasa Language, 5 Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2-...
-
Service Desk Specialist
2 weeks ago
INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN Birlasoft Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per yearService Desk- Portuguese Area(s) of responsibility Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on Portuguese (Primary) and English Language, 5 Years of experience with good communication in Portuguese (Primary) and English Language and technical skills on windows desktop platform. ...
-
IT Service Desk Team Lead
3 weeks ago
India Innovatia Technical Services Inc. Full timeJob Description Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts...