CRM

5 days ago


Seepz Mumbai Maharashtra, India Mega CFC Full time

As a Customer Relationship Manager at Mega-CFC, you will be the cornerstone of our customer engagement efforts. Your primary responsibility will be to ensure that every customer interaction is met with exceptional service and personalized attention. We're looking for an individual with excellent communication skills, a keen eye for detail.

**Key Responsibilities**:

- Build and maintain strong relationships with existing customers through regular communication and personalized service.
- Understand customer preferences and guide them in selecting the perfect piece of jewellery.
- Provide expert advice on gold, diamond, and gemstone products.
- Proactively reach out to customers for feedback and follow-up on their satisfaction with our products and services.
- Identify opportunities for upselling and cross-selling based on customer preferences and purchase history.
- Generate leads and explore avenues to expand our customer base.
- Collaborate with the sales team to meet and exceed targets for customer retention and revenue growth.
- Stay updated on industry trends and product knowledge to provide informed recommendations.

**Qualifications and Requirements**:

- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
- Proven experience in customer relationship management or a similar role, preferably in the jewellery industry.
- Excellent communication, interpersonal, and negotiation skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Presentable, approachable, and professional demeanour.
- Ability to work in a fast-paced environment and meet sales targets.

Pay: ₹22,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9870099240


  • CRM Executive

    1 week ago


    Seepz, Mumbai, Maharashtra, India Mega CFC Full time

    **Job Title**: CRM Executive - Billing and Invoice **Department**: Customer Relationship Management **Location**: Seepz (Mega CFC office) **Reports To**: CEO **Salary: 35K to 45 K** **Key Responsibilities**: - **Billing & Invoicing**: - Generate, verify, and issue accurate invoices for customers based on services provided. - Ensure timely dispatch of...

  • Sales Intern

    6 days ago


    Mumbai, India CRM-VEDA Full time

    Job Description Company Description CRM-VEDA is a next-generation Customer Relationship Management (CRM) platform built with AI at its core. Initially transforming the fitness industry, CRM-VEDA helps gyms and fitness studios streamline operations, engage members, and scale effortlessly. The platform serves multiple industries, including fitness, salons,...


  • Mumbai, Maharashtra, India CRM-VEDA Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionCRM-VEDA is an innovative Customer Relationship Management (CRM) platform powered by AI, initially revolutionizing the fitness industry by helping gyms and studios optimize operations and enhance member engagement. Designed to serve multiple industries, the platform offers customizable modules tailored to diverse business needs such as...

  • CRM Executive

    3 days ago


    Mumbai, Maharashtra, India XpressEdu Full time

    **Job Summary**: The CRM Executive is responsible for managing and optimizing the company’s customer relationship management (CRM) system to enhance customer engagement, retention, and overall experience. The role involves executing CRM campaigns, analyzing customer data, and ensuring the effective use of CRM tools to drive sales and customer...

  • CRM Executive

    1 week ago


    Mumbai, Maharashtra, India MAK Kotwal Realty Full time

    **Key Responsibilities**: - Maintain and update Zoho CRM or similar CRM systems - Assign leads, track sales pipeline, and support CRM automation workflows - Coordinate with the marketing team for CRM-related support in campaigns and reporting - Generate, format, and share daily/weekly/monthly reports (lead funnel, conversion, follow-ups, etc.) - Perform...

  • Automobile CRM

    3 days ago


    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Automobile CRM: Female Job location: - Goregaon, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 5 years of experience in customer relationship management - Minimum experience: - 2 years of experience in customer relationship management or a related field. Education: -...

  • CRM Executive

    1 week ago


    Mumbai, Maharashtra, India Parsi Dairy Farm Pvt Ltd Full time

    **JOB DESCRIPTION -** The CRM Executive will be responsible for managing customer interactions, maintaining accurate customer databases, ensuring timely communication, and enhancing customer satisfaction and retention. The role requires proactive engagement with customers, coordination with internal departments, and effective use of CRM tools to support...

  • Dynamics CRM

    2 weeks ago


    Mumbai, Maharashtra, India Virtusa Full time

    Configuration, Customization and integration of CRM modules(Sales, Customer Service, Field Service), Hand-on with technologies like MS Dynamics CRM to Configure/Customize required features. Troubleshoots & debugs Dynamics CRM Applications. Mandatory Skills Technical Understanding CRM - D365 CE (Sales, Customer Service & Field Service) Power...

  • CRM Coordinator

    2 days ago


    Mumbai, Maharashtra, India MProfit Software Pvt. Ltd. Full time

    **Position Overview**: **Roles and Responsibilities**: - Collaborate with cross-functional teams like sales and accounts to ensure all our high-ticket, preferred clients enter the post-sales CRM funnel. - Manage and oversee each client's assignment to an RM and ensure the RM follow-up happens promptly. - Ensure our internal CRM system is used effectively to...

  • CRM Executive

    2 weeks ago


    Mumbai, Maharashtra, India YourHappyLife Full time

    Key Responsibilities: - Manage and maintain our customer relationship management system, ensuring that customer data is accurate and up-to-date. - Work closely with the sales and marketing teams to develop effective CRM strategies that align with business objectives. - Analyze customer data to identify trends and insights that can be used to improve sales...