Customer Support

11 hours ago


Chennai Tamil Nadu, India Connect Galaxy Full time

_**We are Hiring**_

**Designation**: Customer Support

**Process**: Voice Process

**Languages**:

- English & Hindi
- English & Kannada

**Qualification**: Graduate

**Experience**: Fresher / Experience

**Shifts**:

- **Male**: 7am - 11pm (Any 9 hrs)
- **Female** : 7am - 8pm (Any 9 hrs)

**6 day's working**

**Salary Range**: 14k - 22k

**Location**: Gopalapuram, Chennai.

**ROLES AND RESPONSIBILITIES**:

- Handle customer complaints provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts.
- Manage large inbound calls.
- Provide accurate, valid and complete information by using the right methods/tools.
- Follow communication procedures, guidelines and policies.
- Take an extra mile to engage customers.
- Strong phone contact handling skills and active listening.
- Ability to multitask, prioritizes, and manages time effectively.
- Customer orientation and ability to adapt/respond to different types of characters.
- Proven customer support experience is an added advantage.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you speak Hindi?
- Do you speak Kannada?

Work Location: In person

**Speak with the employer**
+91 7200585293


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