
Customer Care Executive
3 days ago
**Job Description**:
- Manage large amount of incoming & outcoming calls
- Generates Sales Lead
- Provide accurate, valid & complete information by using the right method/ tools
- Meet personal/ customer service team sales targets & call handling quotas
- Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution
- Keep Records of customer interactions
- Follow communication procedures, guidelines & policies
- Take the extra mile to engage customers
**Skills**:
- Excellent communication & presentation skills
- Ability to multi-task, priorities, and manage time effectively
- Track Record of over
- achieving quota
- Strong phone contact handling skills & active listening
- Familiarity with CRM systems & practices
- Customer Orientation & ability to adapt/ respond to different types characters
**Job Type**: Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 2 years (required)
**Language**:
- Fluent English (required)
**Location**:
- Chembur, Mumbai - 400089 (required)
Work Location: In person
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