Customer Care Executive

3 days ago


Chembur Mumbai Maharashtra, India Life Force Homeopathy Full time

**Job Description**:

- Manage large amount of incoming & outcoming calls
- Generates Sales Lead
- Provide accurate, valid & complete information by using the right method/ tools
- Meet personal/ customer service team sales targets & call handling quotas
- Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution
- Keep Records of customer interactions
- Follow communication procedures, guidelines & policies
- Take the extra mile to engage customers

**Skills**:

- Excellent communication & presentation skills
- Ability to multi-task, priorities, and manage time effectively
- Track Record of over
- achieving quota
- Strong phone contact handling skills & active listening
- Familiarity with CRM systems & practices
- Customer Orientation & ability to adapt/ respond to different types characters

**Job Type**: Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)

**Language**:

- Fluent English (required)

**Location**:

- Chembur, Mumbai - 400089 (required)

Work Location: In person



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