Am Quality

2 days ago


Navi Mumbai, India Coppergate Consultants Pvt. Ltd. Full time

Provides day-to-day direction to Lead Associates.
- Coordinates with all departments to ensure that the Quality Targets are met.
- Designs the Quality Management System that standardizes and documents all processes.
- Ensures compliance to contractual deliverables and address team-level issues.
- Implement initiatives and projects as needed in order to drive performance.

Ensures that SLAs in Quality are met.
- Supervise Assistant Managers - Quality.
- Designs and drives KPIs and KRAs of the team.
- Coordinates with all departments in implementing Quality Programs.

**Requirment**
- Conduct RCA for challenged metrics. Produce Reports as needed.

Keep trackers, ISO documents and other account files updated.
- Conducts projects to improve performance.
- Develops plans to minimize cost and increase productivity.
- Plans for manpower requirements and implemented right sizing of the department when needed.
- Creates process documentation and standardizes processes of quality.
- Conduct trainings for quality as needed.
- Develop the quality team in accordance to the quality roadmap.
- Perform other duties that may be assigned from time to time.
- Must have 5 years of experience in Quality Out of which 2 years as a Quality AM in Domestic BPO

**Education** - Graduate

**Shift timings** - 10:am to 7:00 pm

**Transport Boundaries** - NA

**Transport Facility** - NA

**Salary Range** - 8 LPA to 10 LPA

**Weekly Off** - 2 Rotational off

**Salary**: ₹66,000.00 - ₹82,000.00 per month

Schedule:

- Day shift

Application Question(s):

- How many years of experience do you have as AM Quality in BPO?



  • Navi Mumbai, Maharashtra, India Hexaware Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Quality process excellence( PEX)- AM/DM - Navi MumbaiSix Sigma Green Belt OR Black Belt certificationGraduate in any streamAnalyticsGood knowledge of MS OfficeDescent knowledge of statistical toolsDrive the Six Sigma culture and initiative across the organization with commitment, passion and persistenceEnsure Positive contribution to the companys Gross...


  • Navi Mumbai, India Eduonix Learning Solutions Full time

    **Executive / AM - Partnership & Alliances** - Build and develop commercial and strategic relationships with our key targeted partners. - Maintain a systematic process for partner outreach and relationship management. - Support functioning & daily activity for collaborations with partner brands. - Work in liaison with the internal team to ensure that...


  • Navi Mumbai, India Talific Consulting Services Full time

    From 2 to 4 year(s) of experience - ₹ 3,00,000 - 8,00,000 P.A. - Navi Mumbai, Mumbai (All Areas)- or **Roles and Responsibilities** - Responsible for ensuring that the team meets and exceeds the client standards for production and accuracy on a consistent basis - To monitor workflow and delegate work accordingly in order to meet the compliance...


  • Navi Mumbai, Maharashtra, India Ziphertech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Service TL.Experience in Banking /Financial Services /Insurance or BPOExp on BPO Metrics(CSAT, AHT, Shrinkage, Quality scores, KPI).Handling Escalation calls of Customers.Track Customer Satisfaction & ensure closure of complaints. Required Candidate profileTeam Leader or AM in Customer Service Inbound or Outbound in domestic BPO.Good Communication...

  • Am Quality

    1 week ago


    Mumbai, India Acumen 360° Full time

    **Roles and Responsibilities** Knowledge in reading & understanding drawing, Exp. of cable accessories jointing & termination Develop testing standards about product testing Electrical testing knowledge ,Problem solving/8D, knowledge of testing specification ,quality standard. **Perks and Benefits** - Role:_Quality Assurance - Other - Salary:_ Not...


  • Navi Mumbai, Maharashtra, India ProstarM info system ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Title: Quality Engineer – Lithium BatteryCompany's Name : Prostam Info SystemCompany's Website: Location : Mahape, Navi MumbaiPosition : Project CoordinatorWork Schedule :Monday to Friday : Work from office (10 AM – 6 PM)Saturday : Work from home (10 AM – 4 PM)Sunday : HolidayAdditional Perks :Pick-up and drop facility from Ghansoli station.Key...

  • AM/DM - Quality

    1 week ago


    Mumbai, Maharashtra, India Lodha Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role Objective: The incumbent is responsible for ensuring that quality control checks / audits are conducted at assigned sites for structural work in order to comply with Lodha's quality management standards. The incumbent will also assist in ensuring that correct construction practices are being followed at assigned Lodha sitesKey Responsibilities:Quality...

  • AM Sales

    2 weeks ago


    Mumbai, Maharashtra, India Miracle HR Solution Pvt. Ltd. Full time ₹ 30,00,000 - ₹ 50,00,000 per year

    Job Description AM Sales Vacancy Job Title: AM SalesGender Preference: MaleNumber Of Vacancy: 1Industry Area: Manufacturing Key Skills: Sales, Business Development, Marketing, Field Sales Qualification: Bachelors degree in engineering or a related field (preferred) or MBA MarketingSalary (Per Annum): 3 to 5 LPAWork Experience: 3 to 5 yearsJob Requirement...


  • Mumbai, Maharashtra, India AM Medical It Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job descriptionAbout Us:AM Medical IT Solutions is dedicated to offering high-quality, cost-effective services to the medical and dental industry. We specialize in medical and dental revenue cycle management, including inpatient and outpatient services, account receivable recovery, physician credentialing, contract negotiations, practice management, Chronic...

  • AMS Finance Lead

    23 hours ago


    Mumbai, Maharashtra, India CloudRock Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Join us and enjoy a generous Sign-On Bonus — We are offering an exceptional quick joiner bonus of 5 LPA, alongside our general sign on bonus of 2 LPA Purpose of the RoleThe AMS Finance Lead will oversee the delivery of ongoing support and strategic enhancements for Workday Financials customers post-deployment. This role combines hands-on configuration...