Debt Collection Voice Process

you will be responsible for managing charged-off consumer debt accounts. You will directly interact with customers in the United States via phone to negotiate and recover past-due balances while ensuring a customer-centric and compliant approach Required Candidate profile Graduate in any discipline 1 years of experience in international voice process or...

Rentickle is one of the largest & fastest growing companies in the online rental space & has served close to 100,000+ B2C and B2B consumers. Founded by two industry veterans, Amit Sodhi (ISB Hyd, Ex. Director-BD, HT Media) and Vineet Chawla (Ex. CEO, Hongkong Winalite Group), and funded by Singapore based investors, the Company has established...

Contact customers via phone to collect overdue payments. - Negotiate payment plans and ensure timely settlements. - Address customer concerns and provide solutions to resolve payment issues. - Maintain accurate records of customer interactions in the CRM system. - Adhere to company policies and debt collection laws. - Meet monthly collection targets **Job...

1. Manage end-to-end collection processes for overdue accounts across international clients in different regions. 3. Investigate and resolve disputes with clients or customers related to debt payments, coordinating with the internal team to ensure accurate information. 4. Negotiate repayment terms and settlements with clients to recover outstanding...

Field loan collection is a process that involves the recovery of outstanding debts through face-to-face communication between the debtors and the collection agents. - 1+ year of experience in debt collection - Having good knowledge about the geography. Should be able to locate the defaulters address with ease - Confident and brave personality to approach and...

**Executive - Collections** - We are looking for an Executive to assist with collecting outstanding debts. The Executive will contact clients, inform them of their debts, and ensure payments are made according to the agreed payment terms. To ensure success as a Collections Executive, you should have excellent knowledge of accounting/reconciliations, possess...

**Negotiating Payment Arrangements**: Work with borrowers to establish feasible payment plans or settlements that accommodate their financial situations. - **Assessing Borrower’s Financial Situation**: Evaluate the financial status of delinquent borrowers to determine the best approach for collection efforts. - **Managing Collection Records**: Maintain...

**Qualifications and Skills** - Experience in BPO or call center is a plus - Good communication and interpersonal skills - Ability to handle voice-based processes effectively - Familiarity with CCE and voice process terminology - Experience in calling or cold calling **Roles and Responsibilities** - Handle incoming and outgoing calls professionally -...

Non-Voice Process Now that we have understood the voice and non-voice processes, let’s get going and get the hang of the differences between the two. The following points of contrast between the voice and non-voice processes will help you gain a better understanding of the concept and how they stand out from each other. non-voice process refers to...

Non-Voice Process Now that we have understood the voice and non-voice processes, let’s get going and get the hang of the differences between the two. The following points of contrast between the voice and non-voice processes will help you gain a better understanding of the concept and how they stand out from each other. non-voice process refers to...