Servicenow Itom

3 days ago

Bengaluru Karnataka, India Input Zero Technologies (IZT) Full time

**Job Profile: ServiceNow ITOM**:
**Location: Bengaluru/Gurgaon/Pune**:
**L**ife at IZT**

**Where growth knows no bounds**:
Join the IZT community of rockstar professionals and unleash your potential in a dynamic work environment that prioritizes growth, teamwork, and inventive thinking. We’re all in this together, and we believe every team member is a crucial piece of our puzzle. Our mission? To create a workplace that fuels your progress and creativity.

So, let’s roll out the red carpet and welcome you to the IZT family

**Our Culture**
- Exceptional Work Environment
- Nurtures an Entrepreneurial Spirit
- Cultivates Strong Leadership Qualities
- Seeks Self-Motivated Individuals
- Opportunities as Personal Brand Ambassadors
- A Company Driven by Passion for Work

**To excel in this role, you should possess the following**:

- Must have Power Shell/Shell and Java Script knowledge for use cases development.
- Working knowledge in ServiceNow IT Operations Management Solutions and be able to build or modify custom patterns and trouble shoot.
- Experienced in working with 3rd party integrations
- Should be proficient in CI/CD pipelines
- Ensure accurate discovery and mapping of services into CMDB to maintain data integrity.
- Troubleshoot and resolve issues related to ITOM configurations and processes
- Ensure continuous improvements and optimize the ITOM processes in alignment with the business objectives.
- Strong understanding of ServiceNow ITOM and related workflows.
- Hands-on experience with integrations and API development within ServiceNow

**Qualification**:

- ServiceNow ITOM Module
- 3rd party integrations
- CMDB/Discovery/Service Mapping/event management
- **Certifications** - ServiceNow Certified System Administrator, CIS Event Management

**Day in the Life of a ServiceNow ITOM**:
Life as an ITOM developer is a dynamic blend of coding, problem-solving, and optimizing IT systems for efficiency. They work on automating tasks, integrating monitoring tools, and ensuring the smooth operation of an organization’s IT infrastructure. Their day-to-day responsibilities often include scripting, configuring ITOM platforms, and collaborating with other IT teams to troubleshoot and resolve issues quickly. With a focus on minimizing downtime and improving performance, an ITOM developer plays a crucial role in creating a reliable, agile IT environment that supports business continuity.

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