ServiceNow ITOM Developer

2 days ago

Bengaluru, Karnataka, India AKSHAYA BUSINESS IT SOLUTIONS PRIVATE LIMITED Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Description :

Job Title : ServiceNow ITOM Developer

Employment Type : 6-Month Contract

Experience : 7 Years

Job Summary :

We are looking for a highly skilled ServiceNow ITOM Developer with deep expertise in ITOM, CMDB, CSDM, and ConnectedOps to support large-scale ServiceNow implementations.

The ideal candidate should have strong hands-on experience in Discovery, Service Mapping, Event Management, Cloud Observability, and Cloud Insights, along with proven skills in integrations, scripting, and CMDB governance.

This role will focus on designing, developing, and implementing enterprise-grade ITOM solutions aligned with best practices and client-specific requirements.

Key Responsibilities :

Requirement Analysis & Design :

- Conduct workshops, stakeholder interviews, and business requirement sessions to capture functional and technical needs.

- Perform gap analysis against existing ServiceNow ITOM capabilities and recommend enhancements.

- Translate business needs into technical designs and ServiceNow configurations.

ServiceNow ITOM Implementation :

Configure and deploy ITOM modules :

- Discovery & Patterns (infrastructure and cloud assets)

- Service Mapping (business & application service topology)

- Event Management (alert correlation, health dashboards)

- Cloud Management / Cloud Observability (multi-cloud monitoring)

Cloud Insights (optimization and governance) :

- Implement CSDM (Common Service Data Model) and ensure correct alignment of CI classes.

- Maintain and improve CMDB population, health, reconciliation, and governance rules.

Integration & Automation :

- Integrate third-party systems with ServiceNow using REST, SOAP, Integration Hub, Service Graph Connectors.

- Automate workflows and orchestration for infrastructure, applications, and cloud services.

Scripting & Development :

- Write and customize Business Rules, Client Scripts, UI Policies, Script Includes, and UI Actions using JavaScript.

- Develop automation scripts for Discovery and Service Mapping patterns.

Support & Enablement :

- Provide training, documentation, and knowledge transfer to business users and administrators.

- Deliver post-implementation support, troubleshooting, and enhancements.

- Collaborate with cross-functional teams (ITSM, SecOps, DevOps) to ensure seamless integration and adoption.

Required Skills & Qualifications :

- 7 years of ServiceNow development/implementation experience with a minimum 4 years in ITOM.

Mandatory hands-on expertise in :

- ServiceNow CMDB (design, population, reconciliation, CI health)

- ServiceNow ITOM (Discovery, Service Mapping, Event Management, Cloud Observability, Cloud Insights)

- ServiceNow Connected Ops (Cloud & Infrastructure Observability)

- Strong understanding of CSDM framework and CI relationships.

- Proficiency in JavaScript scripting, API integrations (REST/SOAP), and ServiceNow automation tools.

- Deep knowledge of infrastructure, cloud (AWS/Azure/GCP), and networking concepts.

- Experience working in Agile delivery models with tools like JIRA or ServiceNow Agile.

- Excellent communication and documentation skills to interface with business stakeholders, architects, and operations teams.

Preferred Skills :

- ServiceNow Certified Implementation Specialist (CIS) ITOM or related certifications.

- Experience with Event Management integrations (e., Splunk, SolarWinds, AppDynamics, Dynatrace, Prometheus).

- Knowledge of ServiceNow AIOps and Machine Learning-driven Observability.

- Exposure to DevOps pipelines, CI/CD integrations, and Infrastructure as Code (IaC).

- Familiarity with ITIL processes and enterprise IT governance frameworks

  • Servicenow ITOM Developer

    1 week ago

    Bengaluru, Karnataka, India Congregate Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilities5+ years Experience in Servicenow ITOM DeveloperExpert-level knowledge of Discovery, Service Mapping, Event Management, and CMDB.Strong experience with CMDB design, including CI classes, data quality, dependency views, and relationship management.Experience integrating with third-party tools for monitoring, cloud, and asset data.Deep...

  • ServiceNow Developer – ITOM

    20 hours ago

    Bengaluru, Karnataka, India XPT Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Experience: 3+ years in ITOM & CMDB modulesRole DescriptionThis is a full-time on-site role for a ServiceNow Developer – ITOM & CMDB, located in Bengaluru. The ServiceNow Developer will be responsible for designing, developing, and implementing ITOM (IT Operations Management) solutions on the ServiceNow platform. The role involves configuring CMDB...

  • ServiceNow ITOM Developer

    1 day ago

    Bengaluru, Karnataka, India Input Zero Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Required Skills & QualificationsBachelor's degree in Computer Science, IT, or a related field.3+ years of experience in ServiceNow development with at least 2 years in ITOM modules.Strong hands-on experience in ServiceNow Discovery, Service Mapping, Event Management, and Orchestration.Proficiency in JavaScript, REST/SOAP integrations, and mid-server...

  • ServiceNow ITOM Developer

    6 days ago

    Bengaluru, Karnataka, India STAFFINGTON CONSULTING PRIVATE LIMITED Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Description :Key Responsibilities : - Design, develop, and implement solutions using ServiceNow ITOM modules. - Build and maintain robust transformations and integrations with other enterprise systems. - Utilize Integration Hub and Flow Designer to automate workflows and improve operational efficiency. - Collaborate with cross-functional teams to gather...

  • ServiceNow ITOM

    1 day ago

    Bengaluru, Karnataka, India Fujitsu Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Senior Technical ConsultantWork Mode: HybridExp: 7 to 9 YearsShift Timing: 2PM-11PMJob Description:This will suit an expe specifically ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. Candidates will be experienced in leading ServiceNow engagements end to...

  • ServiceNow ITOM Developer – Event Management

    2 weeks ago

    Bengaluru, Karnataka, India Jyotirgamay Solutions Pvt Ltd Full time ₹ 18,70,000 - ₹ 37,00,000 per year

    Experience: 3+ yearsNotice Period: ImmediateLocation: Bangalore (Primary), Hyderabad (Secondary) – HybridShift Timing: ESTKey Responsibilities:- Design and configure ServiceNow Event Management including alert rules, event mapping, and deduplication logic- Develop correlation rules to suppress noise, - link related events, and auto-resolve incidents where...

  • SERVICENOW ITOM DEVELOPER-5+ years exp

    1 week ago

    Bengaluru, Karnataka, India Volto Consulting (ITHealthcareEngineering) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionAt Volto Consulting, we help businesses transform with the right mix of technology, talent, and strategy. We specialize in talent enablement, executive search, and nearshore delivery models, ensuring our clients build great systems and the teams to power them. With deep expertise across banking & financial services, travel & hospitality,...

  • ServiceNow HR\/CSM\/ITOM\/CMDB

    3 days ago

    Bengaluru, Karnataka, India Growel Softech Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    :- Key skills are:- Experience with implementation of ServiceNow modules HR 2 roles; CSM - 1, ITOM - 2 and CMDB - 2 projects. Experience with more than 1 model is a bonus. **Generic JD applied** Strong experience working on ServiceNow implementations Relevant experience in experience in configuring and optimizing ITOM Discovery Service Mapping Strong...

  • ServiceNow Developer

    1 week ago

    Bengaluru, Karnataka, India Tesslogs IT Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hello All,Greetings from Tesslogs,We are looking for an experienced ServiceNow Developer with strong expertise in ITSM, ITOM, IRM, and CMDB, along with relevant ServiceNow certifications, to design, develop, and maintain scalable solutions on the ServiceNow platform.Key Responsibilities:Develop and customize applications on the ServiceNow platformConfigure...

  • ServiceNow Developer

    1 week ago

    Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a highly skilled ServiceNow Developer with a strong focus on CMDB data analysis. The ideal candidate will have a deep understanding of ServiceNow ITSM and ITOM modules and be able to effectively design, develop, and maintain CMDB configurations. Key Responsibilities:CMDB Data Management:Design, develop, and maintain CMDB configurations to...