Product Trainer Customer Support Executive
1 week ago
We are seeking a proactive and articulate **Product Trainer cum Customer Support Executive** to help users make the most of our products. This role combines product expertise, user education, and responsive assistance — ensuring every customer has a smooth and positive experience throughout their journey.
**Key Responsibilities**
- Develop a thorough understanding of the company’s products, features, and updates.
- Design and deliver engaging product training sessions for customers and internal teams.
- Create and maintain user guides, FAQs, video tutorials, and other training materials.
- Identify recurring issues and collaborate with the product team to enhance user experience.
- Gather feedback from users and communicate insights to improve training content and product design.
- Maintain accurate records of interactions and track issue resolutions.
- Monitor customer satisfaction and contribute to continuous service improvement.
**Skills & Qualifications**
- Bachelor’s degree in any discipline (education, communication, or business preferred).
- 2-4 years of experience in product training, customer engagement, or support roles.
- Strong communication and presentation skills.
- Excellent problem-solving and relationship-building abilities.
- Ability to convey technical concepts in simple, clear language.
- Familiarity with CRM, ticketing systems, or LMS tools is an advantage.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Work Location: In person
-
Jagriti Vihar, Meerut, Uttar Pradesh, India The Ultimate Knowledge Full time ₹ 4,20,000 per yearWe are seeking a proactive and articulate Product Trainer cum Customer Support Executive to help users make the most of our products. This role combines product expertise, user education, and responsive assistance — ensuring every customer has a smooth and positive experience throughout their journey.Key ResponsibilitiesDevelop a thorough understanding of...
-
Sales Trainer D2c
2 weeks ago
Meerut, Uttar Pradesh, India Mercury Solutions Limited Full timePosition:D2C Beat Trainer Skills Required: **Soft skills** CS process training **Must have: 3-5 years of training experience Salary**: 3.5 LPA -4.5 LPA + Incentives Travel**:Should be open to travel for training** **Why D2C Trainer role does exists? Retail outlet where customers queries are being addressed in-personand new propositions are being offered....
-
Product Trainer
2 weeks ago
uttar pradesh, India CHANDIGARH UNIVERSITY Full timeJob Title: Product TrainerCompany: Chandigarh University Location: Unnao, Uttar Pradesh Experience Required: 3 to 4 Years Employment Type: Full-time Working Days: 6 Days a Week Salary: Attractive / Handsome Salary (based on experience and skills)About Chandigarh University:Chandigarh University (CU) is one of India’s leading private universities known for...
-
Urgent Hiring for Sales Trainer
2 weeks ago
Meerut, Uttar Pradesh, India Mercury Solutions Limited Full timeRole of a Trainer (i) Preparing PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per PJP (ii) Trainers to do "24" Training man-days in a month (Total 144 in six months) which will be mix of performance coaching at stores & classroom training (iii) Trainers will be assigned 25-30 stores for a quarter...
-
Customer Support Executive
3 days ago
Modipuram, Meerut, Uttar Pradesh, India Zytal Info Pvt. Ltd. Full time**Job Overview**: **Location**: [customer support executive] **Job Type**: Full time (2pm to 11pm)Evening shift **Department**: Customer Service **Reports to**: Customer Support Manager **Job Summary**: **Key Responsibilities**: - Identify customer needs and help customers use specific features or resolve product-related issues. - Update internal...
-
Urgent Hiring for Sales Trainer
2 weeks ago
Meerut, Uttar Pradesh, India Mercury Solutions Limited Full time) Preparing PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per PJP (ii) Trainers to do "24" Training man-days in a month (Total 144 in six months) which will be mix of performance coaching at stores & classroom training (iii) Trainers will be assigned 25-30 stores for a quarter which will form part...
-
Product & Process Trainer
19 hours ago
Noida, Uttar Pradesh, India AMS Comtel Full timeHandling NHT batches, OJT activities & all the required activities under trainer’s KRA’s. Train the new joinees into the organization, NHT batches - Sending reports to clients - Good % of certification - Planning sessions with BQ advisors Pay: ₹20,000.00 - ₹23,000.00 per month Schedule: - Day shift **Education**: - Bachelor's...
-
English Language Trainer
3 days ago
Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full timeVacancy for English Trainer for a reputed **study abroad institute** in Lucknow. Qualification : Graduation Experience : 1 year and above Should have excellent communication skills. Location Hazrat ganj,Lucknow Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: - Day shift Application Question(s): - Please share your current salary and expected...
-
Product Trainer
19 hours ago
Noida, Uttar Pradesh, India Goyal Brothers Prakashan Full time**Job Title**: Product Trainer - School Books **Company**: Goyal Brothers Prakashan (GBP) **Location**: Noida **Experience**: 2 - 6 years **Employment Type**: Full-time **About the Role**: **Key Responsibilities**: - Conduct **academic training sessions, product orientations, and workshops** for schools and internal teams. - Explain GBP’s **curriculum...
-
Customer Support Executive
1 week ago
Noida, Uttar Pradesh, India MyOperator Full time**Customer Support Executive** **Location**: Sector 2, Noida **Experience**: 1-2 Years in Software/IT/Internet Support **Key Responsibilities**: - Develop expertise in company products and services to provide accurate support. - Ensure high **First Contact Resolution (FCR)** for chats and calls. - Manage tickets professionally with clear and concise...