Executive - Customer Service

6 days ago

Lucknow Uttar Pradesh, India Kutchina Home Makers Private Limited Full time

Your expected **core competency** would be to:

- Wholly and totally responsible for receiving calls, entering in ERP, allotment and data entering the closed calls. Calls to customers and verify the quality service given by the Technician
- Monitor Complaints pendency both for Indoor and Outdoor. Ensure Turn Around Time (TAT), Revenue and AMC. Targets are achieved. all Free Service Calls for Warranty and AMCs are carried out
- To settle the disputes arising due to dissatisfaction amongst the Customers due to poor service and to help in settling of Consumer Forum Cases
- To report all Quality issues to Service In-Charge. check the Effectiveness of the Services being provided by the Service Centre’s
- Ensure all reports required from H.O. are correct and sent on time. Co-ordinate with Customer Care Manager for escalated customer grievances
- If Installation is done, all Installation Customer Details to be updated in the ERP. ensure all data is entered into ERP and is correctWhile your **additional competency** which would better your chances of selection:

- To ensure that the Service Charges for all our products are properly displayed at the Front Office
- Maintain proper record of the office expenses, reduce unnecessary expenditure
- To ensure all safety precautions are maintained in the work place
- To ensure that the Formats used by the service centers are as prescribed by Kutchina and all the Documents are coded as per ISO Standards
- Good Communicational Skills and interpersonal skills
- Well - Professionally Groomed
- Presentable skills with pleasing personality

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

  • Customer Care Executive

    2 weeks ago

    Lucknow, Uttar Pradesh, India M2 consultant service provider Full time

    **HIRING FOR CUSTOMER CARE EXECUTIVE PROFILE FOR ONE OF THE MULTIATIONAL BPO AT LUCKNOW LOCATION** **ANY UNDER GRADUATE CAN APPLY FOR THIS PROFILE** **ANYONE WHO IS FLUENT IN ENGLISH AND HINDI CAN ONLY APPLY.** **Profile**: - Customer Care Executive** **Language Requirement**: - English + Hindi** **6 DAYS WORKING ROTATIONAL...

  • Customer Care Executive(International)

    4 days ago

    Lucknow, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Support Executive( International) (WFO)** **Shift - Night** **Qualification - 12thPass** **Skill - Fluent English Communication** **Salary - upto 23k CTC** **No cab Facility.** **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: -...

  • Customer Care Executive

    2 days ago

    Lucknow, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Care Executive( Blended Process)** **Qualification - 12th/Graduation** **Excellent communication in English** **Fresher/ Experience / Graduate can apply.** **Males should be Comfortable working in 24/7 shifts.** **Female - Day Shift only** **5 days working/2 rotational off** **Salary - 12K to 18K** **Job Types**: Full-time,...

  • Customer Service Assistant

    2 days ago

    Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time

    A Tata authorised four wheeler service center is looking for a customer support executives. Primary responsibilities include: outbound calling for service reminders and taking post service feedback. Sending service reminders and keeping track of customers complaints. Resolving other customer queries. Doing other official work. Pay: ₹12,000.00 -...

  • Executive - Operations and Service, Customer Service Branch, Cashier

    4 days ago

    Lucknow, Uttar Pradesh, India Bajaj Finserv Full time

    Operations And ServiceLucknowPosted On 24 Jul 2025 End Date 24 Jul 2026 Required Experience 3 - 4 Years - BASIC SECTION Job Level GB01 Job Title Executive - Operations And Service, Customer Service Branch, Cashier - Job Location Country India State UTTAR PRADESH Region North City Lucknow Location Name Lucknow Tier Tier 2 - Skills SKILL - SKILLS AS PER JD...

  • Customer Service Executive

    2 days ago

    Lucknow, Uttar Pradesh, India Woodrock Infotech Pvt.Ltd. Full time

    Job Overview: **Duties**: - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately and efficiently - Resolve customer complaints in a professional manner - Conduct outbound calls for follow-ups and upselling opportunities - Maintain customer records by updating account information -...

  • Customer Care Executive(Wfh)

    6 days ago

    Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time

    Customer support encompasses the assistance and guidance provided to customers regarding a company's products or services. It involves helping customers with inquiries, troubleshooting issues, providing technical assistance, and ensuring overall satisfaction with their purchase or experience. Effective customer support is crucial for building customer...

  • Customer Service Officer

    1 week ago

    Lucknow, Uttar Pradesh, India Unilever Full time

    **Job Title**:Customer Service Officer **Function**: Customer Development - Sales **Work Location**: Jabalpur **ABOUT ICE CREAM: Life Tastes Better with Ice Cream** Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and...

  • Customer Service Executive

    1 week ago

    Triveni Nagar, Lucknow, Uttar Pradesh, India Seva Chikan Private Limited Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Description:We're currently seeking a skilled customer support executive to help us provide top-notch service to our customers at Seva Chikan Private Limited. Your daily responsibilities will include addressing customer inquiries and resolving issues. You will be at the forefront of ensuring that our customers have a positive experience and their...

  • Customer Service Officer

    3 weeks ago

    Lucknow, Uttar Pradesh, India Unilever Full time

    Job Title Customer Service Officer Function Customer Development - Sales Work Location Jabalpur ABOUT ICE CREAM Life Tastes Better with Ice Cream Unilever Ice Cream is the largest global Ice Cream Company in the world with over 100 years of experience delivering a diverse range of indulgent yet responsible craft food experiences and treats delighting...